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    Jr Ops Engineer - Dallas, United States - AIT Global inc.

    AIT Global inc.
    AIT Global inc. Dallas, United States

    4 weeks ago

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    Description

    Job Description

    Job DescriptionJob Title: Jr Ops Engineer
    Location: Dallas, TX    JOB DESCRIPTION :
    • A Junior Operations Engineer is primarily involved in ensuring the smooth operation of software and systems.
    • This position requires a blend of technical skills and problem-solving abilities.
    • The engineer works on automating operational processes, enhancing system functionality, and ensuring the reliability and efficiency of software applications
    • The primary role of a Junior Operations Engineer involves developing and implementing software solutions to automate and improve operational processes.
    • This includes writing scripts to monitor system integrations and ensure their correct functioning.
    • They play a crucial role in troubleshooting and resolving production issues, often collaborating with customer support teams to address technical queries.
    • Additionally, they conduct thorough root cause analyses of production errors, recommending improvements to reduce future occurrences and enhance user experience.
    • This role requires a proactive approach to maintaining system health and efficiency, often involving collaboration with various teams to ensure optimal performance of the software and systems.
    • Junior Operations Engineer responsibilities include:
    • Developing software for automating operational needs
    • Creating scripts for monitoring and verifying system integrations
    • Investigating and resolving production issues
    • Performing root cause analysis for production errors
    Responsibilities:
    • Develop software to automate operational needs of customers
    • Develop scripts for monitoring and verifying end-to-end operation of integrations
    • Instance Management
    • Investigate and resolve production issues or recommend solutions
    • Respond to technical customer questions escalated by the Customer Support team
    • Perform root cause analysis for production issues/errors and recommend changes to application
    Requirements and skills:
    • 1 to 2 years of experience as a software developer in Java programming language
    • Working knowledge of databases, SQL, and Python (or willingness to learn)
    • B.S. in Computer Science or related engineering field with software experience
    • Excellent communication skills
    • Diligent, rigorous, and quality-focused
    • Exceptional collaboration skills
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