Sales and Service Technician - Opelika - Bridgestone Americas

    Bridgestone Americas
    Bridgestone Americas Opelika

    6 days ago

    Default job background
    Description

    **Job Summary**

    The retail Sales and Service Specialist (SSS) is a key pipeline for future career-growth within Bridgestone Retail Operations. This role serves customers by assessing their needs, recommending products and/or services, performing entry-level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.

    Main Responsibilities

    • Customer Service: Provide exceptional customer service, sales, and issue resolution - 75%
    • Basic Vehicle Service Tasks: Perform oil, tire, fluids changes, and other basic vehicle services - 25%

    Store Operations

    The SSS will learn all aspects of store operations and flex between front/back shop tasks as needed. May assist Manager or act as Manager-On-Duty in certain circumstances to support development.

    Minimum Qualifications

    • Education: High School Diploma or equivalent required
    • Licenses/Certifications: Valid automobile driver's license required
    • Skills/Experience: Customer service and career growth mindset, ability to complete required store education courses and modules

    What We Offer

    • A supportive and engaging onboarding experience
    • The opportunity to develop and grow through training and regular mentorship
    • Corporate Social Responsibility activities
    • A global, dynamic, and challenging work environment
    • Agility and work/life effectiveness


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