Customer Service, Spanish/English Call Center - Pleasant Grove - ASEA

    ASEA
    ASEA Pleasant Grove

    6 days ago

    Description

    Customer Service Representative

    This role involves providing excellent customer service to customers and distributors in Spanish and English. As a representative of ASEA, you will be part of a team that values humanity.

    Responsibilities:

    • Take inbound/outbound calls and answer emails from customers & distributors
    • Solve issues by finding the root cause, researching, and offering clear options
    • Share product/service info and help complete requests & transactions
    • Accurately update customer info and document interactions
    • Follow up and escalate anything that needs extra help

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