Salesforce Business Analyst - Boston, MA

Only for registered members Boston, MA, United States

3 days ago

Default job background
Job Role: Salesforce Business Analyst · Location: Boston, MA (Hybrid –3 Days Onsite in Boston, 2 Days Remote) · Duration: 3-Month Contract · Schedule: Full-Time · What You'll Do · Gather and document business requirements through stakeholder interviews, workshops, and process ana ...
Job description

Job Role: Salesforce Business Analyst

Location: Boston, MA (Hybrid –3 Days Onsite in Boston, 2 Days Remote)

Duration: 3-Month Contract

Schedule: Full-Time

What You'll Do

  • Gather and document business requirements through stakeholder interviews, workshops, and process analysis
  • Break down complex challenges to identify root causes and recommend solutions
  • Create functional specifications, user stories, and acceptance criteria
  • Partner with developers, administrators, and business stakeholders to design solutions leveraging standard Salesforce functionality
  • Develop and execute test plans, lead user acceptance testing (UAT), and validate outcomes
  • Act as liaison across multiple organizational units, managing expectations and fostering strong relationships
  • Create training materials and provide end-user support during implementation
  • Participate in Agile ceremonies and support project planning
  • Configure declarative Salesforce features and support data migration initiatives
  • Stay current with Salesforce releases and best practices

Required Qualifications

  • Bachelor's degree in Business Administration, Information Systems, Computer Science, or related field
  • 3+ years of Business Analyst experience (Salesforce-focused preferred)
  • 2+ years of hands-on Salesforce platform experience
  • Strong understanding of Salesforce data model, security model, reporting, and dashboards
  • Experience in Agile/Scrum environments and familiarity with SDLC methodologies
  • Proficiency with requirements management tools such as Jira or Azure DevOps
  • Excellent analytical, problem-solving, and communication skills
  • Ability to manage multiple priorities and work independently in fast-paced environments

Preferred Qualifications

  • Salesforce Administrator Certification (ADM-201) – Required
  • Salesforce Business Analyst Certification
  • Experience in higher education environments
  • Experience with Salesforce Lightning Experience
  • Knowledge of Salesforce DevOps and release management processes

Tools & Technologies

  • Jira
  • ServiceNow
  • Microsoft Outlook
  • Microsoft Teams

What Makes You a Great Fit

  • Strong team player with a collaborative mindset
  • Proven ability to engage effectively with stakeholders
  • Self-starter attitude (essential for a short-term engagement)
  • Demonstrated leadership capability
  • Detail-oriented with a passion for continuous learning


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