Director of Property Management - Minneapolis - Schafer Richardson

Description

Summary:

Schafer Richardson LLC (SR) has been recognized for planning, developing, and strengthening our communities through a full-service real estate experience since 1995. We provide quality investment, development, construction, leasing, and management services to its commercial and multifamily real estate portfolio.

The Director of Property Management is responsible for overseeing the SR Management department to ensure the operational and financial health of our commercial real estate portfolio. In addition, key responsibilities include developing and implementing management strategies, inspecting buildings and spaces, manage budgets, handling tenant and vendor relations, and leading staff through recruitment, training, and performance management In addition, the Director of Property Management will be responsible for overseeing property operations for an assigned portfolio including utilizing resources, handling budgets, vendor contracts, tenant relations, and ensuring legal compliance aiming to achieve NOI growth and maximize cash flow with the overall objective to deliver excellent customer service and satisfaction in representing the Schafer Richardson real estate brand.

Essential Duties and Responsibilities included below. Other duties may be assigned, as necessary.

MANAGEMENT/OPERATIONS:

• Provide leadership to the team by interviewing, hiring, training, and managing performance in accordance with Company policies and business practices.
• Supervise activities of the property management, leasing, and maintenance personnel.
• Make appropriate staffing and salary recommendations to Company President
• Direct the operations, maintenance, and administration for each property.
• Provide reports and updates to owners and investors.
• Prepare annual departmental operating budget and achieve profitability objectives.
• Supervise the property management staff in the day-to-day operations of properties.
• Authorize contracts, purchase orders, repairs, maintenance, and replacement projects by Property Managers.
• Manage and approve annual budgets, monthly financials, mid-year CAM reconciliations, annual reconciliations, and other reporting functions.
• Oversee the tax protest account for each property in the portfolio.
• Physically inspect each asset at least once annually.
• Oversee vendor relationships and contract negotiations.

GENERAL FUNCTIONS:

• Portfolio Management – oversee all property operations for an assigned portfolio to maximize NOI and asset value.
• Direct and monitor all building staff, engineers, maintenance technicians, security officers, janitorial persons, construction providers, subcontractors or other personnel and service providers on site.
• Mentor, coach, and train your team for success. Present a positive, helpful attitude when interacting with co-workers and customers.
• Provide clear direction and distribute workload appropriately among staff, subcontractors, and vendor providers.
• Correspond with tenants regarding leasing and management questions, maintenance and repair issues or other service-related items brought to your attention.
• Work in conjunction with leasing representative to provide answers to leasing questions, help tenants with move in and move out policies, and keep the building common areas and vacant spaces in good condition for prospective tenant tours.
• Coordinate plan review and approval for construction work with tenants, supervise landlord and tenant contractors, and ensure compliance with risk management and safety standards.
• Perform regular inspections of the building exterior and interior including tenant areas and implement compliance with code, local, state, and federal ordinances, and company or building policies and procedures.
• Review and approval for financial operations for the property including coding bills, oversee accounts payable and receivable, tenant rent collection and maximize operating efficiency and financial performance of the property.
• Review and interpret commercial lease agreements to ensure operational compliance and financial accuracy. Collaborate with the legal department where necessary.

ADVANCED FUNCTIONS:

• Prepare and submit monthly financial statements, leasing and operational reports, annual budget, and property condition reports.
• Provide a 5-year capital plan for the property for all items that will require repair or replacement outside of normal day-to-day operations.
• Oversee rent collection, manage delinquencies, and implement legal remedies when necessary.
• Obtain, review, and negotiate scope of work descriptions, service agreements, and business contracts to provide quality-control, and oversight while implementing cost-containment initiatives, measures of compliance and contract standards.
• Maintain files and written records and prepare professional written correspondence with tenants, vendors, and clients.

EQUIPMENT:

• Personal owned vehicle for transportation to various sites included in managed portfolio.
• Must possess a valid driver's license, acceptable driving record, and the state mandated level of insurance.
• Personal owned cellphone

EDUCATION/EXPERIENCE:

• Bachelor's degree in real estate, finance, or related field is preferred.
• 5 or more years of commercial property management with leadership experience
• Commercial real estate investment analysis experience.
• Knowledge of national commercial real estate trends and capital markets
• Active in the real estate industry.
• Valid real estate license
• CPM or PMP certification preferred.
• Proficiency in Yard is required.

KNOWLEDGE, SKILLS, AND OTHER ABILITIES:

• Strong proficiency in financial and budget management, including P & L analysis, rent collection, and expense control.
• High integrity, operates with a sense of urgency, understanding of the organization's needs and be easy to work with
• Excellent leadership skills with the ability to successfully build consensus while managing teams.
• Ability to negotiate skillfully and create consensus in challenging situations with internal and external stakeholders.
• Ability to be outgoing, straightforward, self-assured, and one who shares information readily, listens actively, and respects the abilities of others.
• Ability to promote and foster an environment that supports confidence and consistency with principals, executive team, board members, and staff who are culturally diverse.
• Ability to work together cooperatively and effectively in achieving organizational goals.
• Ability to allocate and effectively use information, personnel, time, and other resources necessary to meet changing priorities and deadlines.
• Ability to identify and resolve problems.
• Ability to create and sustain an organizational culture that encourages others to provide the quality of service essential to high performance.
• Strong analytical skills (both quantitative and qualitative).
• Strong risk assessment skills.
• Excellent verbal and written communications skills to present to and work with senior management, internal departments, and investors.
• Ability to juggle competing priorities and work under pressure to meet demanding response times, all while paying strict attention to detail.
• Self-motivated team player who balances independent thinking with the execution capabilities and core competencies of the organization.
• Ability to understand commercial lease language and interpret legal terminology.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee in this position must frequently communicate with employees and must be able to exchange accurate information in these situations.

While performing the duties of this job, the employee must be able to remain in a stationary position 50 percent of the time. The employee constantly operates a computer and other office productivity machinery (i.e., a computer, copy machine, and computer printer. In addition will occasionally lift and/or move up to 15 pounds and occasionally moves about inside the office to access computer equipment in different office locations.

TRAVEL: 10-15%, project dependent.