Senior Scrum Master - Dallas, United States - AT&T

Description

This position is located in Downtown Dallas, TX and requires office presence three days per week.
At AT&T, you'll be empowered to create real change in an ever-expanding, connected world.

As part of our corporate team, your impact will be felt no matter how your work translates to our core goal of serving customers and transforming lives.

We're fueled by a passion to provide innovative solutions and driven to connect the world in meaningful ways.

Our Human Resources Technology and Analytics (HRTA) organization is on a mission to improve employee experiences and HR operations by leveraging data insights and strategic enterprise platforms supported by GenAI capabilities.

To fulfill that mission, HRTA is transforming into a lean, agile, customer-centric, and highly collaborative team.

The Lead Scrum Master role is a critical role in our HR digital factory team that is focused on deploying low-code solutions in Workday and ServiceNow.

We are organized into six scrum teams, each with product owner, platform configurators, and testers. The role of the Scrum Master is to be the servant leader of the scrum team.

The scrum team uses an agile scrum development methodology, which allows the team to self-organize to deliver with speed and quality and ensures sustainability and continuous improvement of the team's ability to deliver.

Key responsibilities:
Support iteration execution

by facilitating team events (Backlog Refinement, Team Planning, Team Sync, Review, Retrospective), strong collaboration with the Product Owner, and synchronization with ART's cadence.

Improve flow

by visualizing the team's work, measuring and optimizing flow, and coaching built-in quality practices.
Build a high-performing team

by creating a psychologically safe environment, fostering strong collaboration on and amongst agile teams, and coaching with powerful questions.
Facilitate PI planning

with excellent preparation. Draft PI plans, create team PI objectives, and review final plans and business value.
Improving ART performance

by facilitating cross-team collaboration, building trust with stakeholders through delivered commitments, coaching IP iterations, helping the team inspect & adapt, and facilitating the problem-solving workshop.

An ideal candidate has the following skills:
Agile Development
Scaled Agile Framework (SAFe)
DevOps
Strategic and tactical planning
Communicating Complex Concepts
Team Coaching
Negotiation
Conflict Management

And the following experience:
3-5 years experience as a Scrum Master/Team Coach of a scrum/kanban team configuring features in ServiceNow or Workday
Turning a low-morale team into a high-performing team
Co-developing ART flow metrics and successfully improving ART performance
Successfully managing dependencies across functional silos
And embraces our four "How We Connect" cultural pillars:

Serve Customers First:
Empathetic / Passion and Pride / Customer-centric / Simplicity

Move Faster:
Disciplined Agility / Empowerment / Speed and Decisiveness / Discovery and Improvement

Act Boldly:
Future Focused / Candor / Ambition and Courage / Challenging

Win as One:
Cross-company Collaboration / Accountability / Inclusion / Inspiration

Preferred Education & Certification for this role:
Bachelor of Science degree in any Technical, Engineering, Information Systems or related fields
A career with AT&T comes with big rewards.

As part of our global team, you'll join other trailblazing industry leaders, passionate about improving lives and sharing the stories and experiences that matter.

You'll be inspired to make a difference through company-sponsored initiatives or by joining one of our employee groups.

And no matter where you are in your career trajectory, you'll be rewarded by the impact you can make in the lives of millions.

If you're ready to make an impact on our business and your career, bring your bold ideas to a world of possibility.

Apply today #LifeatATT #LI-Hybrid

Weekly Hours:
40


Job Description:
This position is located in Downtown Dallas, TX and requires office presence three days per week.
At AT&T, you'll be empowered to create real change in an ever-expanding, connected world.

As part of our corporate team, your impact will be felt no matter how your work translates to our core goal of serving customers and transforming lives.

We're fueled by a passion to provide innovative solutions and driven to connect the world in meaningful ways.

Our Human Resources Technology and Analytics (HRTA) organization is on a mission to improve employee experiences and HR operations by leveraging data insights and strategic enterprise platforms supported by GenAI capabilities.

To fulfill that mission, HRTA is transforming into a lean, agile, customer-centric, and highly collaborative team.

The Lead Scrum Master role is a critical role in our HR digital factory team that is focused on deploying low-code solutions in Workday and ServiceNow.

We are organized into six scrum teams, each with product owner, platform configurators, and testers. The role of the Scrum Master is to be the servant leader of the scrum team.

The scrum team uses an agile scrum development methodology, which allows the team to self-organize to deliver with speed and quality and ensures sustainability and continuous improvement of the team's ability to deliver.

Key responsibilities:
Support iteration execution

by facilitating team events (Backlog Refinement, Team Planning, Team Sync, Review, Retrospective), strong collaboration with the Product Owner, and synchronization with ART's cadence.

Improve flow

by visualizing the team's work, measuring and optimizing flow, and coaching built-in quality practices.

Build a high-performing team

by creating a psychologically safe environment, fostering strong collaboration on and amongst agile teams, and coaching with powerful questions.

Facilitate PI planning

with excellent preparation. Draft PI plans, create team PI objectives, and review final plans and business value.

Improving ART performance

by facilitating cross-team collaboration, building trust with stakeholders through delivered commitments, coaching IP iterations, helping the team inspect & adapt, and facilitating the problem-solving workshop.

An ideal candidate has the following skills:
Agile Development

Scaled Agile Framework (SAFe)

DevOps

Strategic and tactical planning

Communicating Complex Concepts

Cross-Team Collaboration

Team Coaching

Servant Leadership

Negotiation

Conflict Management


And the following experience:
3-5 years experience as a Scrum Master/Team Coach of a scrum/kanban team configuring features in ServiceNow or Workday

Turning a low-morale team into a high-performing team

Co-developing ART flow metrics and successfully improving ART performance

Successfully managing dependencies across functional silos

And embraces our four "How We Connect" cultural pillars:

Serve Customers First:
Empathetic / Passion and Pride / Customer-centric / Simplicity


Move Faster:
Disciplined Agility / Empowerment / Speed and Decisiveness / Discovery and Improvement


Act Boldly:
Future Focused / Candor / Ambition and Courage / Challenging


Win as One:
Cross-company Collaboration / Accountability / Inclusion / Inspiration


Preferred Education & Certification for this role:
Bachelor of Science degree in any Technical, Engineering, Information Systems or related fields

SAFe 6.0 SSM and SAFe SDP certification

A career with AT&T comes with big rewards.

As part of our global team, you'll join other trailblazing industry leaders, passionate about improving lives and sharing the stories and experiences that matter.

You'll be inspired to make a difference through company-sponsored initiatives or by joining one of our employee groups.

And no matter where you are in your career trajectory, you'll be rewarded by the impact you can make in the lives of millions.

If you're ready to make an impact on our business and your career, bring your bold ideas to a world of possibility.

Apply today #LifeatATT #LI-Hybrid

Weekly Hours:
40


Time Type:
Regular


Location:
Dallas, Texas


Salary Range:
$130, $196,100.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company.

That was nearly 150 years ago, and we haven't stopped innovating since.

At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day.

From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of—at AT&T, we create connections that change the world.

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