Member Team Lead - Austin

Only for registered members Austin, United States

1 month ago

Default job background
$22 - $30 (USD)

Job Summary

The Member Team Lead is responsible for assisting management with the supervision of associates in assigned areas of responsibility. They will communicate goals and feedback to associates, train them on processes and procedures, and provide direction and guidance on member service approaches. The team lead will also participate in recruiting, hiring scheduling promoting coaching evaluating associates communicating supporting membership providing information on membership types programs benefits processing memberships upgrades credit accounts encouraging renewals participating sales marketing events completing maintaining documentation striving meet membership goals promoting value Sams Club products services.

Qualifications

  • 6 months retail experience including operating front-end equipment
  • 6 months customer service experience

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