-
Telephone Operator
2 weeks ago
Hackensack Meridian Health Neptune City, United StatesOverview · Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives - and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, c ...
-
Telephone Operator
2 weeks ago
Hackensack Meridian Health Neptune City, United StatesOverview: · Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, co ...
-
Telephone Operator
3 weeks ago
Hackensack Meridian Health Neptune City, United States Full timeOverview: · "Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, ...
-
Telephone Operator
1 week ago
Professional Orthopaedic Associates Tinton Falls, United StatesNeed a mature, reliable individual to answer incoming calls to organization. Occasionally work under pressure but cannot show it. Pleasant, professional and willing to assist incoming calls find the right department. Must be able to learn a computer system, keep excellent notes, ...
-
Telephone operator
1 week ago
Horizon Group Hightstown, NJ, United States Freelance**DG Timework - Your Partner for Over 14 Years** · For over 14 years, we have been working with our clients as a competent and reliable service provider in the field of career and job opportunities. · **Are you interested?** · **Telephone Operator (m/f/d) in Cross-Selling in Leip ...
-
Clerk 1/Telephone Operator
3 weeks ago
Monmouth County Freehold Township, United StatesJOB SUMMARY: · Perform basic clerical duties including typing, answering phones, filing, scanning documents and reception duties. Ability to utilize Microsoft Office applications including Word, Excel and Outlook. · WORK LOCATIONS: · Functions are performed in either the Main Off ...
-
Front Desk Agent
7 hours ago
Sage Hospitality Group Asbury Park, United States Regular Full timeJob Overview · Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. · Respo ...
-
Front Desk Agent
4 weeks ago
Residence Inn Neptune Neptune City, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
4 weeks ago
Courtyard Wall Township Neptune City, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
4 weeks ago
Aimbridge Hospitality Neptune City, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Pharmacy Technician
19 hours ago
Walgreens Neptune City, United StatesJob Description: · Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – inter ...
-
Front Office Supervisor
4 weeks ago
Sage Hospitality Resources, LLP Asbury Park, United StatesWhy us? · Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and pe ...
-
Night Auditor
3 days ago
Sage Hospitality Group Asbury Park, United States Paid WorkWhy us? · Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and pe ...
-
Night Auditor
3 weeks ago
Sage Hospitality Asbury Park, United StatesWhy us?: · Why Us? At Sage Hospitality Group, we look for innovative leaders, with an eye for disruption. Never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and ...
-
Concierge
2 weeks ago
Seaton Ocean Grove Ocean Grove, United StatesDISCOVER YOUR PURPOSE · At "Seaton Ocean Grove", a thriving Discovery Senior Living community, we have meaningful job opportunities with the ability to make a difference in the lives of our residents. · About Discovery Senior Living · Discovery Senior Living ranks prominently ...
-
Sales Associate
2 days ago
Rally House Belmar, United StatesRally House is a specialty retail store that carries all things local We are looking for people who are enjoy working for a growing organization, as we currently operate 180+ stores nationwide, with many more to come You will enjoy an exclusive store discount when you join our te ...
-
medical assistant
2 weeks ago
Hometown Health Center Dexter, United StatesJob Description · Job DescriptionPOSITION SUMMARY · The Medical Assistant (MA) is a multi-skilled allied health professional dedicated to assisting in all aspects of the practice under the supervision of the medical provider. The MA is responsible for assisting in the delivery of ...
-
Concierge
2 weeks ago
Seaton Ocean Grove Ocean Grove, United StatesJob Description · Job DescriptionDISCOVER YOUR PURPOSE · At "Seaton Ocean Grove", a thriving Discovery Senior Living community, we have meaningful job opportunities with the ability to make a difference in the lives of our residents. · About Discovery Senior Living · Discovery S ...
-
Systems Administrator
3 weeks ago
Trinity Solar Careers Wall, United States"You've worked for the work for the best" · Trinity Solar...recognized by NJ Biz as one of the top 250 private companies. · Trinity Solar...recognized as a top Solar Contractor by Solar World. · The System Administrator will protect our critical information, systems, and assets, ...
-
medical practice asst
3 weeks ago
Cooper University Health Care Belmar, United States· MEDICAL PRACTICE ASST · Voorhees Township, NJ · Job ID 14162 Job Type Full Time · Shift Day · Specialty Nursing/Clinical Support · About us · At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary profe ...
Telephone Operator - Neptune City, United States - Hackensack Meridian Health
Description
Overview
Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It's also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Telephone Operator Answers phone calls, answering questions, routing and directing calls as appropriate. Operates paging line and code phone. Operates monitor and responds to fire and smoke alarms. Responds to all alarms and codes in a timely manner.
Responsibilities
1. Answers hospital incoming calls. Calls are answered within 3 rings. Demonstrates the ability to consistently determine through a brief screening which extension or departmental personnel to connect with caller. Uses proper questioning techniques for callers, visitors and patients to ensure information is accurate.
2. Contacts hospital personnel as requested through paging system.: Consistently uses paging system accurately.
3. Demonstrates knowledge of On-Call scheduling: Calls for physician's on-call are handled according to established procedure and explains to staff as requested.
4. Demonstrates proper record keeping and documentation. All required record keeping, documentation and logs are up to date to maintain a consistently high level of productivity.
5. Familiar with Medical Center procedures and medical terminology to facilitate callers to appropriate location.: Procedures are followed accurately and any questions regarding medical terminology are brought to Supervisor attention and answered immediately.
6. Furnishes accurate information regarding patient location, visiting hours and organizational information.: Demonstrates knowledge of hospital departments, services and policies and procedures in appropriately routing of calls.
7. Keeps caller apprised as to the status of their call. Consistently takes initiative to open lines of communication with callers when on hold or in a ring/no answer situation and offers alternative to waiting on the line.
8. Operates a data linked multi-position PBX console automated system.: Demonstrates understanding of PBX console and use of features; completes all calls in an expeditious yet courteous manner.
9. Provides directory information for both internal and external caller through computer system.: Consistently demonstrates ability to use CRT/MCS system(s) accurately and rapidly. 10. Responds immediately to all emergencies and alarms.: Responds accurately and with expedience and is consistently within 2-5 minutes of notification. All procedures are followed and in place to ensure success. Demonstrates ability to properly use in-house beeper terminal for traumas, codes and fires; trauma codes, fires, disasters etc are managed accurately and timely.
11. Other duties and/or projects as assigned.
12. Adheres to HMH Organizational competencies and standards of behavior.
Qualifications
Education, Knowledge, Skills and Abilities Required:
1. Excellent written and verbal communication skills.
2. Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms.
