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Syracuse

    Field Service Engineer 2 - Syracuse, United States - Makino

    Makino
    Makino Syracuse, United States

    2 weeks ago

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    Description
    Field Service Engineer
    Location: Syracuse, NY region

    The Opportunity

    The Field Service Engineer is a member of the Customer Support Department and is responsible for the installation, maintenance, trouble shooting and repair of Makino machinery at customer locations. We are seeking customer focused professionals with a positive attitude and great customer service skills. OT after 8 hours, company vehicle provided.
    Essential Duties
    • Travel to customer location to install, troubleshoot maintenance and repair and provide technical knowledge and support.
    • Utilize machine tool manuals, technical documents, internal and vendor resources to research machine issues and determine solutions.
    • Ensure proper documentation regarding machine issues, repairs, installation, and troubleshooting techniques.
    • Possess and maintain and in-depth knowledge of machine tool industry and Makino product lines.
    • Train customers on functions of the machine.
    Qualifications
    • 3-5 years of experience in mechanical and electrical repair, maintenance and programming with a CNC machine tool builder or distributor.
    • Excellent technical, communication and presentation skills.
    • Ability to read and interpret drawings and schematics.
    • Strong analytical and troubleshooting skills are required.
    • Available to travel to customer locations. Some overnight stays are required.
    • Valid Driver's License.
    We believe that the interests of our company and people are inseparable, and we are committed to developing a diverse team of creative and independent professionals.

    Employees enjoy a stable work environment from a company with years of success and growth in the machine tool industry.

    Makino offers competitive pay, generous benefits including medical/dental, 100% company paid LTD/STD, start out with 3 weeks vacation and one week personal time (unless otherwise dictated by state law), bonus program, wellness program and ongoing training.

    Makino is proud to be an EEO/M/F/Disabled/Vets employer.
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