No more applications are being accepted for this job
- Check in and out of hotel guests.
- Use of telephone.
- Answering guest inquiries and giving proper directions.
- Maintaining guest mail, messages and packages.
- Cleaning and stocking work areas/transporting necessary supplies from East/West Wings.
- Assist in maintaining guest credit reports, housekeeping reports, special room assignments, coupon issuance.
- Approving room charges/posting room charges.
- Balancing clerk/cashier postings, cash and credit transactions.
- Use computer and other general office equipment.
- Interact with all other hotel departments.
- Safe deposit boxes.
- Filing registration cards, back-up and all related hotel reports and paper documents.
- Issuing keys.
- Perform other duties and responsibilities as requested.
- Frequent standing, walking ft.
- Constant eye/hand coordination, fingering, handling, wrist motion, reaching, twisting, climbing, bending/stooping, lifting, carrying documents up to 10 lbs., balancing, pushing, pulling.
- Frequently hearing, listening, seeing, and speaking to communicate with guests and employees.
- Frequent writing, reading, manual dexterity, use of keyboard.
- Constantly planning, remembering/paying attention to/observing details, making decisions, following directions.
- Knowledge and use of computer skills, including the Hotel system(LMS).
- Occasionally sitting.
- Constant mental alertness.
- Inside a climate controlled environment.
- Carpeted and tile surfaces
- Some moderate noise and smoke.
- Working with others and sometimes alone.
Guest Service Representative - Laughlin, United States - Landry's
Description
Job DescriptionPosition Title: Guest Service Representative
Report To: Manager on Duty/ Director of Hotel Operations
Position Description / Summary:
To check in and out hotel guests in accordance with Golden Nugget standard and act as information resources regarding guest inquires.
Primary responsibilities for Guest Service Representative:
Customer relations skills a must, able to maintain cash bank, telephone use, should be organized able to remember details, use computer and general office equipment. Minimum age requirement is 18.