- Maintain regulatory compliance EMTALA DNV HIPAA government regulations relevant Admissions settings handling Medical Records
- Deliver exceptional customer experience always meeting needs understanding who customers are building quality relationships
- The specialist plays critical role protecting patient safety properly identifying triaging patients upon arrival hospital
- Answer telephone professionally courteously record messages communicate appropriate medical staff.
Patient Access Specialist - Horizon City - The Hospitals of Providence
Description
About Us
We are a leading provider of small-format hospitals, partnering with respected health systems to deliver high-quality patient care in local communities. Our mission is to provide comprehensive and compassionate care, promoting diversity, equity, and access for all patients.
Position Overview
The Patient Access Specialist serves as a liaison between patients, payers, financial services, and healthcare teams. Responsibilities include obtaining demographic information ensuring accurate billing by verifying insurance details maximizing hospital reimbursement while providing excellent customer service at every interaction.