Surgical Scheduler - NJ, United States
2 days ago
Job description
DescriptionMAJOR FUNCTION:
Schedule surgeries/procedures/equipment/special needs for surgeons as assigned. Provides back up as Patient Service Representatives as needed.
QUALIFICATIONS:
Education & Experience:
- High school graduate or equivalent with knowledge of Medical Terminology.
- Minimum of two years of experience with surgical practice, front desk and/or clinical required.
- Previous surgical scheduling preferred.
Certification/Licensure:
- N/A
Knowledge& Skills:
- Computer skills are required.
- Knowledge of medical terms.
Position Responsibilities
• Ensures case & scheduling information is appropriately communicated to all relevant parties.
• Enters scheduling information into systems.
• Communicates with hospital OR staff: special requests from surgeons' office; special equipment requirements; pending specialty cases. Obtains authorizations for surgeries and notifies appropriate depts.
• Collects co-pays and deductibles as needed and according to established policies.
• Liaison with material management and hospital OR staff regarding surgery requirements for case.
• Communicates with P.A.T. staff regarding patients with special needs (e.g., interpreter, latex allergy)
• Communicates with admissions department for change in patients' status requirements.
• Prepares OR schedule for physicians. Prints schedules for designated department areas.
• Tracks number of surgical cases on a monthly basis by physician and location.
• Provide backup coverage for Patient Service Representatives to:
• Greet, register, schedule and provide general information to patients and/or their families.
• Ensure that insurance information is verified and co-pays are collected.
• May be required to obtain precerts and authorizations for procedures as necessary
• Answer incoming calls and triage and schedule patient appointments according to the established protocols.
• Ensures a high level of customer service by providing patient confidentiality and care at all times.
• Provides clerical support as directed by Director or Practice Manager.
BENEFITS INFORMATION:
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