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Saint-Brieuc

    Supervisor, West Falls Church Drive Thru - Rippling

    Rippling
    Rippling Falls Church, United States

    1 week ago

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    Description
    Supervisor, West Falls Church Drive Thru

    About Compass Coffee

    Compass Coffee was founded in 2014 by two Marines who, after years of drinking terrible coffee on deployment, became obsessed with the quest for the perfect cup.

    What began as a desire to unlock the secret to perfect coffee grew into something much more significant. It was the realization that coffee is more than just a drink. It's a ritual that brings people together, facilitates human connection, and makes your day better.

    Compass Coffee has since expanded to 16 cafes in and around DC where Real Good Coffee is served and communities are formed.

    At the heart of it all is a relentless commitment to quality at every step - to ethical sourcing, masterful blending, and peak roasting in small batches - all to create an experience that is much more than just a cup of coffee.


    As a Compass supervisor you will:
    Create a welcoming atmosphere, and provide legendary customer service
    Seek opportunities to engage and connect with customers
    Craft drinks that uphold the quality standards our customers expect from us
    Taste coffee every day to expand your palette and coffee knowledge
    Support your fellow team members in upholding our mission
    Follow cleaning standards to ensure our cafes are fresh, clean and safe
    Continue to learn and grow—training is continuous in every role
    You'll make a great supervisor if you are:

    A coffee lover That includes drinking it, making it and talking about it
    Able to learn quickly, and are excited to learn more about coffee
    Able to understand and carry out oral and written instructions and request clarification when needed
    Able to work as part of a team
    Able to build relationships and converse with all types of customers
    Energized by a fast-paced environment
    A problem solver, someone that looks for ways to help your team and customers
    Receptive to feedback
    Excited to continue your coffee journey at Compass—the opportunities ahead are endless
    Summary of Experience

    1 year of supervisor experience required
    Basic Qualifications
    Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
    Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
    Uphold cafe operational standards
    Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
    Prepare food and drinks to standard or customized customer requests
    Available to perform many different tasks within the cafe during each shift

    #J-18808-Ljbffr
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