- Benefits begin 30 days after you start
- Medical
- Dental
- Vision
- Life Insurance
- Critical and Accident Insurance
- PTO
- Hotel Discounts
- Assists in maximization of revenue goals through up selling and down selling according to occupancy, rates and competitors;
- Efficiently coordinates daily arrivals and departures including special requests;
- Follow hotel's cash handling procedures;
- Keeping front office neat and organized and communicating daily activities to appropriate departments;
- Seeks feedback from guest to ensure the highest level of satisfaction and resolving problem situations through management aid to exceed guest expectations;
- Responds to and directs emergency situations and security issues to management immediately;
- Report to supervisor any health, safety, or hazard issues;
- Ensures that health and safety standards are maintained with the front desk both employee and guest perspective;
- Ensuring of safety and well being of our guests and co-workers by having a working knowledge of crisis and emergency procedures;
- Responsible for all operations of the front desk including shift reports, cash drops, call around and other functions to better serve guest and operation of front desk;
- Attends meetings and training as requested;
- Responsible for proper key control;
- Must wear uniform and nametag;
- Must comply with hotel and brand standards;
- Ensures compliance of all company policies and procedures;
- Work closely with the sales team and capitalize on all revenue;
- Have good understanding of PMS system;
- Be willing to work any shift and fill in when other associates are not able to work;
- Continue working until the next shift arrives;
- Send a daily end of shift activity to Supervisor and copy to General Manager;
- Must embrace the Mission, Values and Vision of Indus.
- Maintain personal cleanliness.
- Education/Experience: Customer services experience/hotel front desk experience preferred.
- Language Skills: Excellent interpersonal/communication and customer service skills. Proficiency of English Language for understanding business letters, memos, customer interaction, presentations, demonstrations, employee direction, audits etc.
- Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Indus Hotels and Individual Hotel staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Indus Hotels / Individual Hotel associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.
-
Front Desk Clerk
1 week ago
Aloft OSU Columbus, United StatesThis position pays $ 15-$17 / hour. · Full time Front Desk Clerk benefit package offered: · Benefits begin 30 days after you start · Medical · Dental · Vision · Life Insurance · Critical and Accident Insurance · PTO · Hotel Discounts · Job Summary: Service guests of hotel by gree ...
-
Front Desk Clerk
2 weeks ago
Aloft OSU Columbus, United StatesThis position pays $ 15-$17 / hour. · Full time Front Desk Clerk benefit package offered: · Benefits begin 30 days after you start · Medical · Dental · Vision · Life Insurance · Critical and Accident Insurance · PTO · Hotel Discounts · Job Summary: Service guests of hotel by gree ...
-
Front Desk Clerk
2 weeks ago
Indus Hotels Corporate Columbus, United StatesThe Hilton Garden Inn at OSU is looking for a day shift Front Desk Clerk · This position pays $ 15 / hour. · Full time Front Desk Clerk benefit package offered: · Benefits begin 30 days after you start · Medical · Dental · Vision · Life Insurance · Critical and Accident I ...
-
Front Desk Clerk
3 weeks ago
Aloft OSU Columbus, United StatesThis position pays $ 15-$17 / hour. Full time Front Desk Clerk benefit package offered: Benefits begin 30 days after you start Medical Dental Vision Life Insurance Critical and Accident Insurance PTO Hotel Discounts Job Summary: Service guests of hotel by greeting, performing gue ...
-
Front Desk Clerk
3 weeks ago
Aloft OSU Grandview, United StatesThis position pays $ 15-$17 / hour. · Full time Front Desk Clerk benefit package offered: · Benefits begin 30 days after you start · Medical · Dental · Vision · Life Insurance · Critical and Accident Insurance · PTO · Hotel Discounts · Job Summary: Service guests of hotel by gree ...
-
Front Desk Clerk
1 week ago
Aloft OSU Grandview, United StatesThis position pays $ 15-$17 / hour. · Full time Front Desk Clerk benefit package offered: · Benefits begin 30 days after you start · Medical · Dental · Vision · Life Insurance · Critical and Accident Insurance · PTO · Hotel Discounts · Job Summary: Service guests of hotel by gree ...
-
Front Desk Clerk
6 days ago
Aloft OSU Grandview, United StatesThis position pays $ 15-$17 / hour. · Full time Front Desk Clerk benefit package offered: · Benefits begin 30 days after you start · Medical · Dental · Vision · Life Insurance · Critical and Accident Insurance · PTO · Hotel Discounts · Job Summary: Service guests of hotel by gree ...
-
Front Desk Clerk
4 days ago
Hotel Equities Columbus, United StatesHome2 Suites By Hilton, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the HOME2 SUITES BY HILTON DOWNTOWN in COLUMBUS, OHIO · Job Purpose: · Responds in a professional and courteous manne ...
-
Front Desk Clerk
4 days ago
Homes2 Suites Columbus, OH Columbus, United StatesJob Description · Job DescriptionHome2 Suites By Hilton, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the HOME2 SUITES BY HILTON DOWNTOWN in COLUMBUS, OHIO · Job Purpose: · Responds in a p ...
-
Front Desk Clerk-
4 days ago
Hampton Inn Easton Columbus, Ohio Columbus, United StatesJob Description · Job DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Hampton Inn Easton, Columbus, Ohio · Job Purpose: · Responds in a professional and courteo ...
-
Front Desk Clerk
3 weeks ago
Concord Hospitality Columbus, United States· Exciting Opportunity at the Front Desk We are searching for a Part-time Front Desk team member that can work 3pm-11pm a few nights a week · Are you someone who thrives on making others feel welcome and valued? Join us at the heart of our hotel operation as a Front Desk team m ...
-
Front Desk Clerk
4 days ago
-Home2 Suites Columbus Airport, Columbus, OH Columbus, United StatesJob Description · Job DescriptionHotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Home2 Suites Columbus Airport in Columbus, OH · Job Purpose: · Responds in a professional ...
-
Front Desk Clerk
1 week ago
Aloft OSU Columbus, United StatesJob Description · This position pays $ 15-$17 / hour. · Full time Front Desk Clerk benefit package offered: · Benefits begin 30 days after you start · Medical · Dental · Vision · Life Insurance · Critical and Accident Insurance · PTO · Hotel Discounts · Job Summary: Service guest ...
-
Front Desk Clerk
3 weeks ago
Concord Hospitality Columbus, United StatesFront Desk Clerk (PM) · We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of bei ...
-
Front Desk Clerk
1 week ago
Aloft OSU Columbus, OH, United StatesThis position pays $ 15-$17 / hour. · Full time Front Desk Clerk benefit package offered: · Benefits begin 30 days after you start · Medical · Dental · Vision · Life Insurance · Critical and Accident Insurance · PTO · Hotel Discounts · Job Summary: Service guests of hotel by gree ...
-
Front Desk Clerk
4 weeks ago
Residence Inn Columbus/ Ft. Benning - RAM Hotels Columbus, United StatesWho Are We? · RAM Hotels "" a dynamic, thriving,innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly andsteadfastly taken our place as a leader in the hospitality industry ofcorporate America; while serving some of the ...
-
Front Desk Clerk
3 weeks ago
Marriott International Inc Columbus, United StatesAdditional Information Part Time · Job Number · Job Category Rooms & Guest Services Operations · Location Renaissance Columbus Downtown Hotel, 50 North Third St, Columbus, Ohio, United States VIEW ON MAP · Schedule Part-Time · Located Remotely? N · Relocation? N · Position ...
-
Front Desk Clerk
3 weeks ago
Renaissance Columbus Downtown Hotel Columbus, United States Full timeAdditional Information Part Time · Job Number · Job Category Rooms & Guest Services Operations · Location Renaissance Columbus Downtown Hotel, 50 North Third St, Columbus, Ohio, United States VIEW ON MAP · Schedule Part-Time · Located Remotely? N · Relocation? N · Position Type ...
-
Front Desk Clerk
1 week ago
Hampton Inn and Suites Hilliard Hilliard, United StatesThe Hampton Inn and Suites Hilliard, Ohio is seeking to add some service super stars to the Front Desk Team. · This position pays $ 15 / hour. · Full time Front Desk Clerk benefit package offered: · Benefits begin 30 days after you start · Medical · Dental · Vision · Life Insura ...
-
Front Desk Clerk
6 days ago
Hampton Inn and Suites Hilliard Hilliard, United StatesThe Hampton Inn and Suites Hilliard, Ohio is seeking to add some service super stars to the Front Desk Team. · This position pays $ 15 / hour. · Full time Front Desk Clerk benefit package offered: · Benefits begin 30 days after you start · Medical · Dental · Vision · Life Insura ...
Front Desk Clerk - Columbus, United States - Aloft OSU
Description
Job Description
This position pays $ 15-$17 / hour.
Full time Front Desk Clerk benefit package offered:
Job Summary: Service guests of hotel by greeting, performing guest transactions, answering the telephone, operating necessary front office equipment, etc. to ensure high-quality guest relations. Effectively support the Front Office Supervisor, control and manage all front office operations and exceed company standards for guest satisfaction.
Specific Duties:
We look forward to hearing from you soon
Compensation details: 15-17 Hourly Wage
PI42efc10f71a