- Submit charges from missing slips for providers at assigned location(s) which includes reviewing all aspects of claim to ensure accurate and timely claim submission (diagnosis codes, charges, referring physician, plan of care dates, authorization, benefit information, etc.)
- Post patient responsibility (i.e. copay, partial deductible/coinsurance payment, self-pay, etc.) amount during claim submission process
- Query providers about incorrect billing/coding, documentation discrepancies, or any other issues that require attention or need to be resolved prior to charge entry
- Query insurance verification staff regarding authorizations, benefit discrepancies, and other concerns that impact claim submission
- Consistently communicate with therapy management regarding any claims issues, trends, or concerns
- Utilize and update training materials and resources as payer and OrthoGeorgia polices evolve
- Consistently check and respond to voicemails and emails
- Assist with patient inquires regarding claims and payments (i.e. payment collections, status of claims, etc.)
- Coordinate with other support staff to provide necessary coverage for office opening/closing and lunch coverage at facilities. All staff works collectively to ensure proper coverage particularly during staff shortages
- Serve as second back-up for the front desk inclusive of patient check-in, answering phone calls, responding to voicemails, scheduling, cancelling and rescheduling appointments, addressing patient questions and concerns, collecting patient's financial responsibility for items and services, balancing time of service payment collection by day's end, etc. This is generally only for lunch coverage and opening/closing office during short staffing
- Complete other office duties included, but not exclusively limited to updating patient information in patient's chart, answering patients' calls regarding benefits and claims, transferring patients to necessary departments, and attending staff meetings and training sessions
- Work closely with all staff members with open lines of communication and respond timely to inquiries regarding any and all issues to create a smooth workflow
- Maintain OrthoGeorgia performance standards specific to Charge Poster position
-
Account Representative
1 week ago
Robert Elbogen - State Farm Agent Baldwin, United States**Benefits**: · - 401(k) matching · - Bonus based on performance · - Competitive salary · - Health insurance · - Opportunity for advancement · - Paid time off · - Training & development · **ROLE DESCRIPTION**: · As an Account Representative for the Robert Elbogen State Farm Agenc ...
-
Account Representative
1 week ago
Gary Dunagan - State Farm Agent Macon, United StatesJob Description · Job DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only Sta ...
-
Customer Accounts Representative
3 weeks ago
RimTyme Custom Wheels & Tires Macon, United StatesJob Description · Job DescriptionGeneral Description: Working in a team environment to manage daily credit activities including processing order forms, explaining rental agreements to customers, maintaining proper due dates, handling and protecting customer privacy, and be respon ...
-
Insurance Account Representative
1 week ago
Alan Parker - State Farm Agent Macon, United StatesJob Description · Job DescriptionPosition OverviewState Farm Insurance Agent located in Macon, GA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Alan Parker - State Farm Agent, you will build and develop customer relations ...
-
Field Account Representative
2 weeks ago
Grainger Businesses MACON, United StatesWork Location Type: Onsite · As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and dee ...
-
Customer Service Representative
1 week ago
Arrow Exterminators Macon, United States**Customer Service Representative** · **Arrow Exterminators** is looking to hire a** full-time Customer Service Representative** to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate ...
-
Housekeeping Aide
4 days ago
Zebulon Park Health & Rehab Macon, United StatesJoin us atZebulon Park Health & Rehab · - a place where you'll be valued, recognized and rewarded for the vital work you do each day. We'll surround you with a strong team and leadership that supports every aspect of your life - both inside and outside of our centers. And you'll ...
-
Territory Sales Manager
6 days ago
Crown Lift Trucks Macon, United StatesACCOUNT REPRESENTATIVE · Revised 07/05/2022 · JOB CODE: 7490 JOB #: · JOB PURPOSE AND OBJECTIVES · Maximize the sale of lift trucks and other products within a defined geographical territory and/or an established · number of accounts as defined by branch management. Develop exis ...
-
Laundry Professional- Work From Home
4 days ago
Skipping Laundry Macon, United StatesBecome An SL Vendor and earn **80% split** — start today · Options to **DELEGATE YOUR ORDERS** to other SL Vendors and SL Drivers for additional support · **YOU SET YOUR OWN PRICING**: · - with immediate payout · Keep **100%** of your tips · **About Skipping Laundry Marketplace** ...
-
Business Management- Work From Home
4 days ago
Skipping Laundry Macon, United StatesBecome An SL Vendor earn **80% split** — start today · Options to **DELEGATE YOUR ORDERS** to our marketplace vendor partners (MVP) for passive income. · **YOU SET YOUR OWN PRICING**: · - with immediate payout · **About Skipping Laundry Marketplace** · Skipping Laundry Marketplac ...
-
Zachary Cantrell - State Farm Agent Macon, United StatesJob Description · Job DescriptionBenefits:Bonus based on performance · Paid time off · Position Overview · Looking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office. · ResponsibilitiesEstablish custo ...
-
Insurance Account Representative
1 week ago
Hunt Smith - State Farm Agent Bonaire, United StatesJob Description · Job DescriptionBenefits:Bonus based on performance · Competitive salary · Training & development · ROLE DESCRIPTION: · As an Insurance Account Representative - State Farm Agent Team Member for Hunt Smith - State Farm Agent, you are vital to our daily business op ...
-
Insurance Account Representative
1 week ago
Nicholas Bedgood - State Farm Agent Perry, United StatesJob Description · Job DescriptionPosition OverviewState Farm Insurance Agent located in Perry, GA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Nicholas Bedgood - State Farm Agent, you will build and develop customer rela ...
-
Event Marketing Manager
3 days ago
SilverWave Inc Arkwright, United StatesAbout us: · For 26 years, we have been revolutionizing the way people with and without disabilities move with our innovative technologies. Our electronic steering and braking system, with digital control devices such as force feedback or mini steering wheel or joystick, eliminate ...
-
Physical Therapist
1 day ago
BenchMark Physical Therapy Macon, GA, United StatesBenchmark, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapist to join our team in Macon, GA. · Who we are... · A network of over 1200 clinics from coast to coast, 26 brand partners, that leads the outpatient physical therapy field. The Upstream family ...
-
Delivery Driver
2 weeks ago
Moe's Southwest Grill Warner Robins, United States**PAY: $20 PER HOUR-$30 PER HOUR** · **SHORT SHIFTS - 1-3HRS PER DAY - 90% AROUND LUNCHTIME** · **~10HRS PER WEEK** · **SUMMARY** · As a Moes Delivery Driver, youll enjoy the benefits of working in a fun, fast paced environment. You will be responsible for assembling, delivering ...
-
Physical Therapist
6 hours ago
BenchMark Physical Therapy Macon, United StatesBenchmark, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapist to join our team in Macon, GA. Who we are · A network of over 1200 clinics from coast to coast, 26 brand partners, that leads the outpatient physical therapy field. The Upstream family off ...
-
Account Manager
1 week ago
Robert Elbogen - State Farm Agent Baldwin, United States**Benefits**: · - 401(k) matching · - Bonus based on performance · - Competitive salary · - Opportunity for advancement · - Paid time off · - Training & development · **ROLE DESCRIPTION**: · As an Account Manager for the Robert Elbogen State Farm Agency, you are vital to our dail ...
-
Physiatrist - full time
3 weeks ago
Atrium Health Macon, GA, United States Full timeAtrium Health is seeking a Physical Therapist for a job in Macon, Georgia. · Discipline: Therapy · ~ Shift: 8 hours · ~ Employment Type: Staff · Physical Therapist (Rehab Hospital) · Reassessment Care Planning · Physical Therapy Modalities/Patient Treatment · Assesses and ...
-
Physiatrist - full time
3 weeks ago
Atrium Health Macon, GA, United States Full timeAtrium Health is seeking a Physical Therapist for a job in Macon, Georgia. · Discipline: Therapy · ~ Shift: 8 hours, days · ~ Employment Type: Staff · Physical Therapist (IP and OP Rehab Hospital) · Reassessment Care Planning · Physical Therapy Modalities/Patient Treatment ...
Patient Account Representative-Rehab - Macon, United States - OrthoGeorgia
Description
Job Description
Job DescriptionJob Description –Patient Account Representative
*The list above includes all major duties and responsibilities. However, there may be other duties assigned to the employee occupying this position as determined by management and clinic needs/demands.
Company DescriptionValue Statements:• Team Player: We work together to promote a sense of pride and belonging by recognizing the importance of effective communication, cooperation, and commitment to a positive relationship with each other.
• Continuous Improvement: We strive for excellence through training, innovations and resourcefulness.
• Responsiveness: We empower our employees to provide exceptional customer service in a timely and efficient manner.
• Integrity: We demonstrate accountability through professionalism, trust and a strong work ethic.
• Individual Worth: We respect everyone, honor and encourage diversity and promote opportunity for growth.
Company Description
Value Statements:\r\r
• Team Player: We work together to promote a sense of pride and belonging by recognizing the importance of effective communication, cooperation, and commitment to a positive relationship with each other.\r
\r
• Continuous Improvement: We strive for excellence through training, innovations and resourcefulness.\r
\r
• Responsiveness: We empower our employees to provide exceptional customer service in a timely and efficient manner.\r
\r
• Integrity: We demonstrate accountability through professionalism, trust and a strong work ethic.\r
\r
• Individual Worth: We respect everyone, honor and encourage diversity and promote opportunity for growth.
