FIS Product Support Specialist II- Accounting Systems - Atlanta
4 weeks ago
Job summary
We are looking for an FIS Product Support Specialist II to join our Accounting Product Support Team. The ideal candidate will have a strong background in accounting, general ledger, payroll or inventory systems and be passionate about problem-solving and customer support.
Responsibilities:
- Be the go-to expert for accounting and system support in FIS
- Resolve and document customer cases via phone, email and chat
- Train end-users through webinars and presentations < li >Share feedback to improve products and customer experience
Job description
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