Service Desk Analyst - Downey
1 month ago

Job summary
The Service Desk Analyst provides technical assistance and support related to computer systems, hardware and software responding to user requests.- Provide Technical Support: Respond to Service Desk incidents and service requests troubleshoot and resolve technical issues.
- Install and Configure Systems: Maintain an up-to-date image used to image computers quickly set up and deploy computer systems configuring computer hardware ensuring proper functionality.
- Maintain Computer Systems: Perform routine maintenance tasks updating asset assignment records creating maintaining records for hardware that is ewasted monitor system performance taking proactive steps ensure optimal performance.
Job description
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