Sr. Systems Engineer - Scottsdale, United States - Granicus

Description

The Sr. Windows Systems Engineer is part of the Infrastructure Engineering team at Granicus. The team supports and maintains infrastructure hardware, software, and critical systems with a focus on security, availability, and scalability. The ideal candidate possesses infrastructure system triage and troubleshooting skills, with specific focus on Windows server and Active Directory.

What You'll Do:
Follow infrastructure team processes and actively seek to improve them, especially as it relates to implementing automation of repeatable tasks
Identify and fix problem areas in Windows servers that run Granicus products
Support and troubleshoot authentication in many Active Directory focused styles including, but not limited to: Windows, Linux, LDAP, and SAML (ADFS)
Security finding remediation – deal with security related issues in whatever form they take
Execute quality changes, perform code, and change request reviews
As part of an on-call team, triage and troubleshoot efficiently and effectively during production incidents
Ensure system resources and assets are logged and monitored along with appropriate actions for events
Analyze log files and other infrastructure data using available tools
Develop documentation to empower other team members and accurately represent projects and procedures
Plan for and install new software/firmware releases and hardware/software upgrades to meet security and supportability requirements

Who You Are:
You have 5+ years of experience supporting Windows servers in a data center or cloud environment
You have experience with MS Active Directory configuration and management

You have specific technical experience with:
regular patching of infrastructure hardware and software systems
certificates and certificate management
You understand security frameworks such as ISO 27001, NIST and/or FedRAMP
You have worked in a large enterprise environment, providing Windows Server support
You are passionate about technology and keep abreast of technical developments in your field
You can adapt to a changing environment

Specific System Experience:
The ideal candidate has some level of experience with the following infrastructure technologies (bonus if your experience matches the specific products at Granicus in parenthesis):
Windows Server OS (2012 to Current)
Windows Active Directory
PowerShell (v5 and v7)
Microsoft ADFS
System monitoring tools (LogicMonitor, LogRhythm, Elastic)
DNS and IP Management (Infoblox)
Certificate management, OpenSSL, all things SSL/TLS
Security and Privacy Requirements

Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.

Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.

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