- Efficiently handling all sales transactions at the Ship Store and Fuel Dock
- Maintaining familiarity with inventory of apparel, beverages, snacks, specialty items, logoed items, and boating accessories to maximize customer interest and answer inquiries
- Maintaining a thorough working knowledge of fueling systems and pump-out facilities
- Assuring that customer requests are either handled or immediately referred to the Ship Store Manager to assure maximum customer satisfaction
- Maintaining knowledge of marina and area facilities and services in order to provide information requested by customers
- Assuring that the Ship Store, Fuel Dock, and Courtesy docks are clean, safe, attractive and properly maintained
- Maintaining marina landscaping, parking areas and common areas in a safe and aesthetically pleasing fashion
- Maintaining all marina lighting in working condition
- Maintaining all trash collection on docks and on marina grounds on a daily basis
- Providing for ordinary maintenance of docks and breakwater(s)
- Reporting all outside entities performing work on marina property to Ship Store & Marina Manager
- Performs all other duties as assigned.
PHYSICAL DEMANDS:While performing the duties of this job, the employee regularly is required to stand and walk for extended periods; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must have the ability to move up to 100 pounds and frequently lift to 50 pounds. Physical stamina and proper mental attitude to work under pressure at a fast pace are essential. Must have the mental fortitude to handle the pressures of multiple tasks while providing excellent guest service.
MINIMUM QUALIFICATIONS:
Education and Experience:
High school degree or GED preferred. Some experience in maintenance area is preferred. Must be at least 18 years of age. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation.
WORK ENVIRONMENT:
Work is generally performed outside, exposure to heat, cold, rain and snow. Early mornings, holiday and/or weekend work are required. Extended hours and irregular shifts are required.
RENTAL FACILITY/ SAIL GRAND WATERFRONT
Additional placement opportunities are available at our rental partner, Sail Grand Waterfront, located inside Shangri-La Marina. These positions will require the following:
- Daily cleaning of rental equipment
- Inspection and instruction to customers on rental requirements.
- Booking and scheduling of rentals, parasailing and yacht charters.
- Customer service to all participants at the rental facility.
Source: Hospitality Online
Marina Dock Attendants - Monkey Island, United States - Shangri-La Resort
Description
POSITION TITLE: Dock HandCLASSIFICATION: Non-Exempt
DEPARTMENT: Marina
SUPERVISOR: Ship Store Manager
POSITION SUMMARY:
The Shangri-La Marina Ship Dock Hand is often the first impression of the marina. As such, the employee is responsible for ensuring that all customer boats and/or personal watercraft are safely docked and secured at the fuel dock or courtesy slips and are properly, efficiently, and quickly serviced as requested. Each dock hand is responsible for maintaining thorough knowledge of the operations of fuel dock equipment, pump-out facilities, and cash register equipment. Employee answers directly to the Ship Store Manager. Duties include, but are not limited to the following:
ESSENTIAL DUTIES & RESPONSIBILITIES: