Senior Accounts Receivable - Remote

Secur-Serv  is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and h ...

Job description

Secur-Serv  is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and healthcare industries. 

Secur-Serv is headquartered in Omaha, NE, and able to service our customers throughout the continental United States and Canada. 

Why Secur-Serv?
Join Secur-Serv because we are committed to professional and personal growth, working with employees to develop a defined career path and helping them achieve their career goals with internal and external training and tuition reimbursement. We empower our employees to innovate and be a part of solutions that improve processes, systems, and transformation. We recognize and provide an environment where each and every employee can make an impact.

• We have a generous benefits package for our full-time employees, which includes a copay medical plan option, HSA medical plans with employer contributions to your HSA Account, dental, vision, company-paid life insurance, and company-paid short- and long-term disability coverage.  
• Plan for your future with Secur-Serv's 401K savings plan with a generous company match. You are vested on your first day of eligibility in the plan.  
• Participate in our company wide well-being program that also serves to lower your annual health insurance premiums.  
• Explore new education and training opportunities with our Tuition Reimbursement Plan which covers up to $5,250, or use our LinkedIn Learning platform to develop your skills and career.  

This is a remote, work-from-home position, and all qualified candidates are encouraged to apply in the continental U.S., with the exception of candidates from Colorado, California, Washington, Maryland, Hawaii, New York, Hawaii, Illinois, or New Jersey.  Ideally, we are looking for candidates located in the Eastern or Central time zones. 

POSITION SUMMARY
The Sr. Accounts Receivable Team Lead will analyze, classify, and review routine and complex accounts receivable transactions and identify solutions in accordance with GAAP. Also, oversees and supports the collection of customer invoices, resolves issues, and proactively works towards achieving departmental goals and collaborates with cross-functional teams.

 

ESSENTIAL RESPONSIBILITIES

• Own the account receivables aging & finds solutions for complex accounts
  • Follow-up with Collectors and resolve escalations; escalate risky accounts to Manager. 
• Ensure receivables are correctly processed in a timely manner.
  • Collect and work with customers to keep accounts within terms 
  • Reconciles customers' accounts and finds solutions 
• Work with accounting staff, internal and external auditors to provide support and analysis as needed. 
• Serves as a liaison between clients and Collectors to negotiate acceptable payment plans. 
• Provides or facilitates accurate reports and analysis on collections and metrics such as cash (collections) forecasting and other collection reports. 
• Assist Manager with analysis of data and reports.
• Plans, directs and coordinates Collectors and Cash App staff toward attainment of goals and objectives:
  • May take more complex escalations from Collectors 
• Work with the team to identify collection problems, research solutions and form recommendations for resolution.   
• Assist with developing or modifying AR policies and ensure systems and procedures follow company policies, acceptable accounting practices and applicable regulations.  
• Performs other duties as assigned. 
   

REQUIREMENTS

• High School Diploma or GED
• 5 years experience with billing and collections
• Experience with NetSuite  
• Experience solving escalation and complex accounts 
• Working knowledge of accounting applications (ERP) in a computerized environment 
• Solid history with detailed account reconciliations 
• Good written and oral communication skills 
• Demonstrate a commitment to continuous improvement 
• Ability to work in a fast-paced environment and multitask with efficiency and accuracy
• Ability to effectively work with all levels of the organization, as well as external resources 
• Ability to identify and actively respond with sensitivity to the needs of all internal customers
   

PREFERRED SKILLS/EXPERIENCE

• Experience with Excel
• Experience with account reconciliation software

PHYSICAL/MENTAL REQUIREMENTS

• Sit Frequently at a desk 
• Frequent fine hand and finger movements (keyboard, writing, mouse movement) 
• Continual close visual acuity for reading 
• Hearing and Speaking for communication within and outside of company. 
• May be required to lift/push/pull up to 10 pounds for set up/movement of office equipment, 
• Mental Requirements – must be able to consistently:
  • Learn new tasks,  
  • Remember Processes,  
  • Maintain focus, 
  • Complete tasks independently 
  • Make timely decisions in the context of a workflow,  
  • Ability to communicate effectively, 
  • Able to adhere to process protocol in a timely manner 

 

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. 

 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our People Department by emailing [email protected] or calling

EEO is the law. To review your rights under Equal Employment Opportunity please visit:  

Secur-Serv Drug & Alcohol Use Policy