- $1,000 Welcome Bonus after 90 days
- Competitive Pay with opportunities for growth
- Performance Incentives to boost your earnings
- 11 Paid Holidays to enjoy with your loved ones
- Paid Time Off starting at 16 days per year, increasing with Years of Service
- 200% 401(k) Match up to 5% to secure your future
- Medical Plans with an affordable $5.00 Employee-Only Per Pay Period Plan
- Dental, Vision, Short-Term Disability Insurance for your peace of mind
- Hospital and Accident Indemnity Plans for additional coverage
- Employer-paid Basic Life and AD&D Insurance for financial security
- Employer-paid Long-Term Disability Insurance for protection
- Flexible Spending Accounts for Medical and Dependent Care to save on taxes
- Tuition/Educational Assistance to support your personal development
- Employee Perks and Discounts to enhance your lifestyle
- An attentive listener with a strong passion for assisting others
- A collaborative team player with outstanding interpersonal and communication abilities
- Capable of processing transactions and requests with precision
- Adept at managing multiple tasks in a dynamic environment
- Proactive in task completion and open to embracing new opportunities
- Skilled in handling confidential information with discretion
- Accurately process teller transactions, such as deposits, withdrawals, and loan payments
- Establish and nurture relationships with Communication Federal Credit Union members
- Promote and sell CFCU products and services
- Meet personal and branch objectives for member experience, transaction accuracy, and product sales
- Follow all CFCU policies and procedures
- Execute other job-related tasks as assigned
- Work Schedule: Monday to Friday with rotating Saturdays
- High school diploma or G.E.D. equivalent
- One year of experience in a financial institution or retail customer service environment required
- Preferred background in cash-handling
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Member Service Representative at Bixby - Communication Federal Credit Union
Description
Job Description
Our Benefits
Communication Federal Credit Union has been serving its' members for over 80 years and was ranked the #1 Credit Union in Oklahoma by Forbes. We are deeply rooted in our communities, offering financial education and supporting local organizations.
We are enthusiastic about the credit union philosophy of "People Helping People" and empower our team members to uphold this commitment. Joining CFCU means collaborating with a diverse group of financial experts to deliver outstanding member experiences. Our culture fosters trust, teamwork, and effective communication, allowing each employee to make a meaningful difference within our organization and the communities we support.
For the role of Member Service Representative, you will be responsible for providing exceptional member experiences through prompt, courteous service and accurate teller transactions. Your role also involves recommending credit union products and services based on members' financial needs and organizational objectives. As the first point of contact for most member interactions, you play a vital role at the credit union.
Who You Are:
What You'll Do
Education and Qualifications
Communication Federal Credit Union is an equal opportunity employer, dedicated to maintaining a diverse, inclusive workplace that is free from bias. We do not tolerate discriminatory practices based on gender, race, age, sexual orientation, disability, religion, or national origin. Our goal is to cultivate an environment where every team member feels appreciated and respected.
