Housekeeper - Murphy, United States - Ciel Senior Living, LLC

Description

Job Description

Position: Housekeeper

Reports to: Director of Housekeeping

FLSA Status: Non-Exempt

Hours: Monday - Friday 9am - 5pm

OUR MISSION: To deliver unparalleled hospitality and five-star quality care in an independent living resort setting, ensuring a professional and fulfilling experience for all residents.

Position Summary:

The Housekeeper is responsible for maintaining the highest standards of cleanliness and maintenance throughout Symphony Park. This role requires attention to detail, a commitment to cleanliness, and the ability to work efficiently both independently and as part of a team.

Essential Job Functions:

• Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision.
• Perform routine cleaning tasks such as dusting, vacuuming, mopping, cleaning bathrooms, and tidying up rooms.
• Ensure that all areas, including residences and common areas, are maintained to the highest standards.
• Standard cleaning will occur for each residence on a weekly basis.
• Deep cleaning including but not limited to baseboards, blinds, and ceiling fans will occur on a monthly basis.
• Work closely with other housekeeping employees, and other Symphony Park employees. Report any issues or deficiencies to the Director of Housekeeping.
• Follow all cleaning protocols and checklists to ensure consistency and quality.
• Respond to feedback and adjust cleaning methods as needed.
• Residential cleaning is subject to quality checks to ensure adherence to Symphony Park standards.
• Interact professionally with residents, ensuring their housekeeping needs are met and addressing any specific requests or concerns.
• Properly use, maintain, and store cleaning equipment and supplies.
• Inform the Director of any equipment malfunctions or supply shortages.
• Attends training courses at community and maintains up to date monthly, quarterly, annual training through designated Learning Management System (LMS).
• Other duties as assigned, and which relate to the success of the community and the care, comfort, and happiness of our residents.

Experience Qualifications & Skills:

• Experience in housekeeping or cleaning services is preferred but not required.
• Attention to detail and a high standard of cleanliness.
• Ability to work efficiently both independently and as part of a team.
• Housekeeping or cleaning experience is preferred.
• Experience in a luxury setting is highly preferred.
• Must have strong understanding of the English language, sufficient to read and write.

Physical Demands:

The position involves a mix of standing, frequent walking, bending, squatting, and occasional lifting of moderately heavy items. Flexibility to move around different areas of the resort is essential.