Administrative Support Associate - Twinsburg, United States - Essendant Co.

Description

Job Description

Administrative Support Associate/Clerk

Schedule

• $18.60 hour
• 8am-4:30pm
• Monday through Friday *NO WEEKENDS*

Major Responsibilities:

• provides information to the freight claims group. Obtains, completes, and files paperwork.
• conducts proof of delivery research including tracking and finding deliveries, verifying missed deliveries, and resolving delivery issues.
• responds to incoming customer service calls regarding transportation or operational issues. coordinates with customer care, operations, and the customer to answer questions concerning orders, delivery, and other issues.
• prepares and distributes month-end reports as needed. provides filing support as needed.
• processes freight billings.

Skills/Knowledge Required:

• Microsoft Office knowledge (Outlook & Excel is preferred)
• Strong customer service skills.
• Ability to provide both written and verbal communication effectively.
• Strong time-management skills are punctual, meet deadlines, readjust priorities when unforeseen issues arise and plan days for productivity.

Benefits:

• Health Benefits (medical, dental, vision) & Paid Parental Leave
• Generous PTO
• 9 Paid Company Holidays + 2 Floating Holidays
• 401k with company match
• Paid Weekly
• Overtime paid after 8 hours

ABOUT ESSENDANT

Essendant drives to be inclusive and celebrates diversity by starting with our associates. We are an Equal Employment Opportunity employer that is committed to building a diverse and inclusive environment. We strongly encourage candidates to apply for opportunities, even if you do not believe you meet every one of the qualifications described. At Essendant we are building an elevated community by creating a safe and supportive work environment. We prohibit discrimination and harassment of any kind, including or based on age, race, color, disability, ancestry, religion, sex, gender identity or expression, sexual orientation, pregnancy, marital status, national origin, protected veteran status, or any other characteristic protected by federal, state, or local laws. People are what drives our company. We are one team with endless possibilities. We are Essendant.

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