Eligibility Assistant - Fort Wayne, Indiana, United States
3 days ago

Job description
Overview
THIS POSITION IS LOCATED IN FORT WAYNE, IN
Knowledge Services has a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Division of Family Resources (DFR) as an Eligibility Assistant. This position will provide general office support and assistance for case workers and clients applying for public assistance. This position will provide customer service and interact directly with the general public, clients, office staff, and other state personnel. The DFR is responsible for determining eligibility for individuals applying and/or receiving public assistance. Programs include TANF (cash assistance), SNAP, and Medicaid. The Eligibility Assistant staff are front desk staff who are responsible for helping collect paperwork, processing or "pushing" applications and assisting clients who are applying and/or receiving public assistance among other administrative tasks.
Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing and more.
As such, Knowledge Services is committed to providing opportunities for growth – in our company, in each team member, and in our relationships. We believe titles do not define a person, but provide a framework to each person's endless potential. Our focus on improving our team, product, and processes drives us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service.
Responsibilities
- Welcome all on-site visitors and determine nature of business
- Review client information for accuracy
- Assist with computer applications
- Schedule client appointments
- Scan documents into client case file
- Maintain fax machines and copier functions
- Answer and direct incoming calls
- Maintain daily activity reports
- Deliver outstanding customer service to all clients
Qualifications
- Desire to help others
- Strong customer service background
- Ability to maintain confidentiality
- Handle conflict in a calm manner
- Reliable and dependable in the work place
- Ability to multi task
- Proven job stability
- High School diploma or equivalent
- Clean criminal background
- Previous experience as a Customer Service Representative, Cashier, Clerk, Administrative Assistant, Receptionist, or Front Office desired
This is a long-term position where you can make an immediate impact on your community, plus the potential for promotion. The wage is $15.00/hr with paid time off, benefits, and a 37.5 hour work week of Monday-Friday 8:00AM-4:30PM.
If you are looking for a position that could be the start of your career, apply now for immediate consideration.
Physical Requirements:
- Job frequently requires sitting, handling objects with hands.
- Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds.
- Knowledge Services is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please contact
Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply.
#INDDFR
Similar jobs
This is a great opportunity for a strong customer service focused individual who wants to make a difference in their daily work life with the FSSA / Division of Family Resources (DFR) as an Eligibility Assistant. · ...
2 weeks ago
++This position will provide general office support and assistance for case workers and clients applying for public assistance. · ++Welcome all on-site visitors and determine nature of business · Review client information for accuracy · Assist with computer applications · ...
2 weeks ago
Join one of the nation's largest and fastest-growing dermatology practices. · MD/DO degree from accredited medical schoolBoard Certified/Board Eligible in DermatologyActive or eligible for state medical license ...
1 week ago
StaffMed Health Partners is recruiting a Mohs Surgeon for a leading dermatology practice in Fort Wayne, IN. · A competitive compensation package with production bonuses and partnership track available. · Join one of the nation's largest and fastest-growing dermatology practices w ...
1 week ago
Physician / Surgery - Colon-Rectal / Indiana / Permanent / Ft. Wayne area
International Medical Placement, Ltd.
Colorectal Surgeon Opportunity · We are seeking a board-certified/board-eligible colon and rectal surgeon to join our well-established independent practice. · Clinic located on hospital campus · The ideal candidate will have excellent clinical skills, be highly motivated and enth ...
5 days ago
Physical Therapist (PT) (Full-Time/Part-Time/PRN) · Up to $10,000 Sign-On Bonus(for qualified candidates at eligible locations)Looking to build a meaningful career as aPhysical Therapist (PT)? AtCORA Physical Therapy, we empower our clinicians with tools, support, and flexibility ...
10 hours ago
Registered Nurse (RN) - Labor and Delivery - 30-51 per hour
Medical Solutions Direct Hire
Job Description · Summary · This position offers competitive pay, comprehensive benefits, and multiple opportunities for advancement - plus eligibility for a sign-on bonus and student loan repayment up to $30,000. · Requirements · Graduate of an accredited School of Nursing with ...
4 days ago
This position is responsible for assisting in the processing of applications from Indiana residents who are requesting public assistance. · ...
1 week ago
This position is responsible for assisting in the processing of applications from Indiana residents who are requesting public assistance. · ...
1 week ago
We are seeking a board certified/eligible OBGYN to join our team in Fort Wayne, IN. The practice is private and independent with an authentically pro-life, pro-family focus. · A growing group of OB/GYN physicians, certified nurse midwives, physician assistants, nurse practitioner ...
6 days ago
Lutheran Hospital in Fort Wayne, IN is seeking a Board-Certified/Board-Eligible Trauma Surgeon to join a growing, high-acuity service line. · ...
3 days ago
Fort Wayne, Indiana - Dermatologist or Mohs Job Opening · Clinical Role: · Do you know someone that might be a good fit for this position? Please ask about our generous referral fees · This is a permanent position Gen. derm only or mohs mix Flexible schedule, 4-5 days per week Co ...
2 days ago
We are seeking a Board-Certified/Board-Eligible Cardiothoracic Surgeon to join an employed group in Fort Wayne, IN as part of a succession planning initiative. · ...
6 days ago
This position is eligible for a $2,000 – 4,000 sign-on bonus. · Responsible for assisting with daily clinical and clerical operations of the assigned physician practice(s). Works in collaboration with physician team to provide quality care to patients and quality support to provi ...
4 weeks ago
Responsible for assisting with daily clinical and clerical operations of the assigned office(s). · Must be a high school graduate or the equivalent with GED. · Must have completed a medical assistant program that meets certification eligibility requirements. · ...
3 weeks ago
This position is eligible for a $2,000 – 4,000 sign-on bonusResponsible for assisting with daily clinical and clerical operations of the assigned physician practice(s). Works in collaboration with physician team to provide quality care to patients and quality support to providers ...
1 month ago
This position is eligible for a sign-on bonus. Responsible for assisting with daily clinical and clerical operations of the assigned physician practice(s). Works in collaboration with physician team to provide quality care to patients and quality support to providers through cons ...
3 weeks ago
Emergency Medicine Physician Is Needed for Locum Tenens Coverage in OR
Weatherby Healthcare
Enjoy the locum tenens lifestyle knowing Weatherby is here to support you every step of the way. Call and speak to one of our consultants today for available dates and details.24-hour daily physician coverage · Annual volume of 15,000 patients · Critical access hospital · 1 hour ...
1 day ago
This position is eligible for a $2,000 – 4,000 sign-on bonus. · Responsible for assisting with daily clinical and clerical operations of the assigned physician practice(s). Works in collaboration with physician team to provide quality care to patients and quality support to provi ...
4 weeks ago
PRIDE Health is seeking a travel nurse RN OB/GYN for a travel nursing job in Fort Wayne, Indiana. · ...
3 days ago