Senior Support Engineer - Chicago
1 month ago

Responsibilities+
- Provide advanced support for internal teams (Customer Success, Solutions Engineering, Merchant Support), helping to resolve complex issues related to payment failures, account setup and platform configuration.
- Investigate and troubleshoot transaction processing errors, API-related bugs and platform anomalies.
Qualifications
+- 3-5+ years of experience in a senior technical support role, preferably within the FinTech or payments industry.
Job description
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