PC Technician - Terre Haute, United States - Steel Dynamics

Description

Overview:

Brief Description: Installs, configures, and maintains the organizations desktop computers, printers, and peripherals. Serves as primary contact for all helpdesk-related requests and coordinates with other staff members when necessary to resolve issues of a technical nature. Continued growth in all aspects of IT.

• Image and deploy all new desktop computers and peripheral devices.
• Keep accurate inventory of all computer-related equipment.
• Perform upgrades/replacements to hardware, firmware and software on desktops, printers and peripherals as needed.
• Maintain existing phone system and deployments.
• Respond to phone, email, and personal requests for preliminary technical support in all areas of IT.
• Gather necessary information to help resolve problems if they must be escalated to a higher level of support.
• Track and monitor problems utilizing the helpdesk system to ensure a timely resolution.
• Serve as a member of a team or project group in area of expertise as assigned by IT supervisor.
• Interact and cooperate with other IT professionals both in-house and contractual.
• Aid and/or train users in the use of certain hardware devices and software applications used within the company.
• Maintain and seek currency of technical expertise though on-th-job experience and external professional training.

• Two or more years of relevant IT experience.
• Extensive knowledge of various Microsoft Desktop Operating Systems.
• Applied knowledge of the inner workings of computer and electronic hardware.

Steel Dynamics Inc. is an equal opportunity employer.