Service Manager - St Paul, United States - Tenvoorde Ford

    Tenvoorde Ford
    Tenvoorde Ford St Paul, United States

    3 weeks ago

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    Description
    Daily/Weekly engagement with ownership/management team

    we take every opportunity to listen and make our team feel valued. This is where our best ideas come from.

    • Weekly salary, monthly bonus potential
    • Upward mobility
    Tenvoorde Ford is growing, and other leadership positions are needed as we continue to grow as a company.

    • Positive, family oriented culture where great careers are born
    Employees are proud to work at Tenvoorde Ford, great work-life balance, benefits and knowing your contributions make the difference.

    • Benefits: Paid time off, 401(k) program, employee discounts
    • Employee contests
    SPIFFs

    • Standard benefits options (medical/dental/vision etc.)
    • Opportunity to meet new people every day
    • Learning new skills

    What Employees Love about Tenvoorde Ford QuickLane

    The Tenvoorde Family is seeking an amazing experienced QuickLane Manager

    Responsibilities

    • Recruiting, Interviewing, Onboarding
    • Responsible for motivating the team, holding the team accountable, and making personnel decisions
    • Check in with customers before they leave the shop to make sure they had a great experience
    • Ensure crew actively provides excellent customer experience
    • Assist customers by writing ROs, upselling and ensuring completion of RO
    • Control inventory: Conduct End of Period (EOP) and End of Year (EOY) inventory
    • Work with vendors to place product orders
    • Understand the shops financials to drive results and beat budget
    • Conduct quarterly employee evaluations
    • Review and submit payroll
    • Create crew schedule
    • Support technicians with their duties

    Qualifications

    Good to Know Before You Start

    • Be prepared for open shifts, close shifts, Saturday shifts and working approximately 50 hours per week, 5 workdays per calendar week.
    • Shop Managers are the first line of defense for customer service
    • Must be adaptive to and embrace change
    • Basic computer skills are needed
    • You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
    • You may need to work in hot/cold weather conditions
    • Always be alert and aware of your surroundings
    • Must be able to lift up to fifty (50) pounds

    Apply for Service Manager - St. Cloud QuickLane - Tenvoorde Ford
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