Community Associate - Commerce

Only for registered members Commerce, United States

2 days ago

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Job summary

We're looking for someone who knows how to manage multiple tasks while providing customers with the best possible service.

A good communicator, with the ability to build strong professional relationships and empathize with people's needs (Ideally 1+ years of customer service experience)

A typical day at IWG

You arrive a few minutes before your center opens to make sure everything is ready and check there's nothing the cleaners have missed.

Customers arrive all throughout the morning. One asks you for a changed WiFi code. Another wants to know if his important package has arrived.

A woman needs directions to her meeting room… and can you help her set up the projector and show her where to find a great cup of coffee.

You're off to help her get set-up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate.
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