Manager, Site Merchandising and Operations - Bentonville, United States - Sam's Club

Description

Manager, Site Merchandising and Operations (Home Division) - Sam's Club

Working at Sam's Club means a career without boundaries. There's always room to grow, to take on another challenge, to roll up your sleeves and contribute, and to find professional rewards for your hard work.

Yes, we are a division of the Fortune #1 company, Walmart, Inc. But you'll quickly find that we're a company that wants you to feel comfortable bringing your whole self to work. A career at Sam's Club is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our clubs. Join us and you'll discover why our company is a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life.

As a Manager of Site Merchandising & Operations, you will be responsible for driving and enhancing the overall online customer experience for all product categories within the home division of Sam's Club. Your role will be pivotal in creating an inspiring digital shopping environment that brings items to life on the Sam's Club website, leveraging data analytics to make informed decisions for search and marketing strategies.

This position offers a high degree of visibility to leadership and the strategy behind the promise of "expecting something special". It presents an exciting opportunity to be a part of and contribute to the successful operation of the home division experiences at Sam's Club.

You'll make an impact through...

• Change Leadership - Encouraging and helping others to improve current ways of working, promoting new and innovative ideas, and recognizing/rewarding good ideas.
• Bringing Member Experiences to Life - Obsessing over the member experience by overseeing all content, creative and site merchandising operations processes, ensuring our online presence supports the desired shopper/member experience; Developing wireframes and workorders for content and creative teams and creating site categories, shelves, and experiences using CMS & merchandising tools; Managing the development and site merchandising operation process – preparing dev handoffs and driving to completion.
• Digital Marketing Strategy & Execution – Partnering with Sr. Category Manager and Marketing to design and develop compelling member experiences, providing channel recommendations and solutions using trends and customer insights to shape the customer journey. Leading execution of multiple campaigns and projects.
• Digital Storytelling – Translating competitive insights, market share opportunities and our omni-strategy into frictionless, inspiring, and easy-to-shop experiences through homepage, navigation, taxonomy, search (internal and external) and browse.
• Data Analysis & Reporting - Continuously analyzing data to monitor performance and identify actionable insights; Ensuring business needs are being met by building and regularly sharing out reports – communicating key learnings and results with partners and providing recommendations to improve effectiveness of current plans, programs, and initiatives.
• Project Management & Operation Excellence: Managing multiple business plans and mid-sized site merchandising operations projects; Building and executing against detailed project plans – preparing briefs, setting milestones, defining success metrics, and serving as escalation point to ensure projects launch on-time and accurately; Implementing and helping scale processes, embedding operational excellence into everything you do.
• Collaboration: Acting as a Marketing & Site Merchandising subject matter expert; Partnering closely with the Merchant teams, Member Access Platform (MAP) team, Site Merchandising/Operations and Marketing teams to ensure category has appropriate content and shop-ability features.
• Empowering Others: Leading by providing clear direction around vision, goals, and strategic business initiatives; Optimizing workload based on current and future needs; Demonstrating deep understanding of site business strategies; and translating strategies into clear executable steps.

What you'll bring...

• You thrive in positions of leadership with a focus on developing associates to achieve their potential.
• You operate with a member-centric mindset that puts both data and insights at the center of every transaction.
• You stand by your ideas and come to the table ready to challenge those around you to think differently about the digital experience.
• You position yourself as a trusted advisor and a collaborative team player who finds inspiration in empowering those around you.
• You enjoy owning and developing plans for highly complex category strategy, supporting long term business plans, and executing prioritized strategic initiatives.
• You are data savvy: you can analyze performance, understand trends, and translate results into strategies.
• You are tenacious, dedicated and thrive working with ownership, autonomy, and a healthy dose of competition.
• You drive results with strong financial acumen and technical capabilities.

Qualifications:

Bachelor's degree preferred

3+ years of merchandising/site merchandising experience

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Perks and Benefits

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Who We Are

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you'll quickly find we're a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world's most complex challenges meet a kinder way of life. Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in diversity and inclusion, sustainability, and community involvement. From day one, you'll be empowered and equipped to do the best work of your life.

Equal Opportunity Employer

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity - unique styles, experiences, identities, ideas and opinions – while being inclusive of all people