Licensing Operations Specialist - Frisco - Cornerstone Staffing

    Cornerstone Staffing
    Cornerstone Staffing Frisco

    6 days ago

    Description

    Licensing Operations Specialist

    Location Frisco, TX | Onsite

    Before applying for this role, please read the following information about this opportunity found below.

    COMPENSATION & SCHEDULE


    • $23-$25 per hour (BOE)


    • Monday–Friday, 8:00 AM–5:00 PM


    • W2 position

    ROLE IMPACT

    The Licensing Operations Specialist ensures the accuracy, compliance, and continuity of the agent licensing and appointment lifecycle. This role supports onboarding, regulatory compliance, and carrier readiness by maintaining clean data, monitoring appointments, and resolving agent issues quickly. Success is defined by audit-ready records, timely renewals, and responsive agent support.

    KEY RESPONSIBILITIES


    • Support onboarding of new agents and agencies, ensuring all licensing requirements are met


    • Enter, update, and maintain agent records, licenses, and carrier appointments in licensing systems


    • Monitor appointment lifecycles, including proper setup, renewals, and terminations


    • Order and review background investigation reports; escalate adverse findings per guidelines


    • Ensure agents remain compliant with required product training and regulatory standards


    • Research and validate appropriate licensure for all active agents


    • Respond to agent emails, calls, and inquiries; resolve complex licensing issues


    • Perform periodic data audits to ensure accuracy and completeness


    • Complete carrier audits upon request and maintain licensing documentation


    • Provide process improvement recommendations and support the Licensing Manager as needed

    MINIMUM QUALIFICATIONS


    • 1+ year of insurance agent licensing experience or 2+ years in a health insurance environment


    • High School Diploma or equivalent


    • High attention to detail with strong time management and prioritization skills

    CORE TOOLS & SYSTEMS


    • Agent licensing and appointment management systems


    • Microsoft Word, Excel, and Outlook


    • Membership-based systems and data exchange platforms


    • Document management and shared drive systems

    PREFERRED SKILLS


    • Experience with process documentation and continuous improvement


    • Ability to analyze information and make independent, logical decisions


    • Strong written, verbal, and interpersonal communication skills

    LEGAL NOTICE

    Employment is contingent upon successful completion of applicable pre-employment background checks in accordance with company guidelines. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. xhuatnn You can reply STOP to cancel and HELP for help. You can access our privacy policy at: FRISCO123


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