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Licensing Operations Specialist - Frisco - Cornerstone Staffing
Description
Licensing Operations Specialist
Location Frisco, TX | Onsite
Before applying for this role, please read the following information about this opportunity found below.
COMPENSATION & SCHEDULE
• $23-$25 per hour (BOE)
• Monday–Friday, 8:00 AM–5:00 PM
• W2 position
ROLE IMPACT
The Licensing Operations Specialist ensures the accuracy, compliance, and continuity of the agent licensing and appointment lifecycle. This role supports onboarding, regulatory compliance, and carrier readiness by maintaining clean data, monitoring appointments, and resolving agent issues quickly. Success is defined by audit-ready records, timely renewals, and responsive agent support.
KEY RESPONSIBILITIES
• Support onboarding of new agents and agencies, ensuring all licensing requirements are met
• Enter, update, and maintain agent records, licenses, and carrier appointments in licensing systems
• Monitor appointment lifecycles, including proper setup, renewals, and terminations
• Order and review background investigation reports; escalate adverse findings per guidelines
• Ensure agents remain compliant with required product training and regulatory standards
• Research and validate appropriate licensure for all active agents
• Respond to agent emails, calls, and inquiries; resolve complex licensing issues
• Perform periodic data audits to ensure accuracy and completeness
• Complete carrier audits upon request and maintain licensing documentation
• Provide process improvement recommendations and support the Licensing Manager as needed
MINIMUM QUALIFICATIONS
• 1+ year of insurance agent licensing experience or 2+ years in a health insurance environment
• High School Diploma or equivalent
• High attention to detail with strong time management and prioritization skills
CORE TOOLS & SYSTEMS
• Agent licensing and appointment management systems
• Microsoft Word, Excel, and Outlook
• Membership-based systems and data exchange platforms
• Document management and shared drive systems
PREFERRED SKILLS
• Experience with process documentation and continuous improvement
• Ability to analyze information and make independent, logical decisions
• Strong written, verbal, and interpersonal communication skills
LEGAL NOTICE
Employment is contingent upon successful completion of applicable pre-employment background checks in accordance with company guidelines. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. xhuatnn You can reply STOP to cancel and HELP for help. You can access our privacy policy at: FRISCO123
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Operations Support Specialist
Only for registered members Frisco
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GTM Operations Specialist
Only for registered members Frisco, TX
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Operations Support Specialist
Only for registered members Frisco, TX
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Warehouse Operations Specialist
Only for registered members Frisco
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Warehouse Operations Specialist
Only for registered members Frisco, Texas, , United States
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Full time Only for registered members Frisco
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GTM Operations Specialist
Full time Only for registered members Frisco
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Regional Operations Center Specialist
Only for registered members Frisco
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Talent Acquisition Operations Specialist
Only for registered members Frisco, TX
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Full time Only for registered members Frisco
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