Executive Director - Wayne - Spring Mill

Description

Discover Your Purpose with Us at Spring Mill

We are looking for a Pennsylvania License Personal Care Home Administrator for an Assisted Living and Memory Care community in Phoenixville, PA. As Executive Director, you'll play an essential role in enriching the lives of seniors, creating meaningful connections, and making a difference every single day.

Your Role:

As the Executive Director, your role includes providing strategic and operational leadership to ensure exceptional service, financial performance, and a vibrant community culture. You will represent the community externally, foster collaboration internally, and lead by example through clear communication, accountability, and compassionate leadership.

Position Highlights:

• Status: Full Time
• Schedule: Exempt salary position; typical 50-hour work week; may include evenings and weekends as needed
• Location: Phoenixville, PA
• Compensation: $130,000–$140,000 salary
• Bonus Eligibility: Yes – Annual performance target bonus of 20%
• Relocation assistance available for qualified candidates.

Why You'll Love This Community:

At Spring Mill, you'll be part of a team that truly makes a difference. Our mission is to create a vibrant, supportive environment where residents live happy, fulfilled lives—and you play a key role in making that happen.

We offer two exceptional care programs:

• Personal Care – Helping residents with daily activities like bathing, dressing, and grooming, so they can maintain dignity and independence.
• SHINE Memory Care – A nationally recognized, science-based program designed to enrich the lives of seniors living with Alzheimer's and other memory-related conditions.

When you join Spring Mill, you're not just taking a job—you're joining a community that values compassion, innovation, and peace of mind for every resident and their family. Here, your work truly matters.

What You'll Do:

Operational Leadership

• Oversee day-to-day operations across all departments to ensure efficiency, compliance, and alignment with budgeted goals
• Ensure compliance with all federal, state, and local regulations, as well as organizational and ownership standards
• Maintain full responsibility for community financials, budgets, and operational performance metrics
• Drive achievement of NOI, occupancy, and resident engagement targets
• Monitor and manage operating costs, labor, and collections in alignment with financial expectations

Customer-Focused Culture

• Champion a resident-centered model of care that prioritizes service, dignity, and engagement
• Foster a supportive environment for residents, families, and team members alike
• Support all program areas—clinical, memory care, dining, and life enrichment—with functional oversight
• Hold regular Town Hall and/or Resident Council meetings, and ensure family communications and care plan reviews are consistent

Team & Talent Development

• Provide visible leadership to department heads and community team members
• Hire, train, develop, and coach staff to achieve high performance and job satisfaction
• Implement policies and procedures that promote compliance, accountability, and professional growth
• Support an inclusive, collaborative, and performance-driven work culture

Business Development & Sales Strategy

• Partner with the sales team to drive occupancy and maximize top-line revenue
• Contribute to pricing strategy and evaluate local market trends to maintain competitive positioning
• Cultivate and maintain relationships within the community to support lead generation and referrals
• Lead external business development strategy with clear accountabilities and measurable outcomes

Assisted Living / Memory Care (as applicable)

• Ensure compliance with state AL/MC regulations, policies, and resident documentation
• Lead monthly "at-risk" meetings and family engagement efforts
• Oversee specialized programming (e.g., SHINE Memory Care) to ensure effectiveness
• Ensure wellness and care plans are properly implemented and tracked

Qualifications:

• Bachelor's degree in Business Administration, Healthcare Administration, Hospitality, or related field (preferred)
• Minimum 3 years of management experience, with at least 2 years as an Executive Director in senior living with Assisted Living and Memory Care experience
• PA licensed Personal Care Home Administrator required
• Proven success in census growth, operational leadership, and financial management
• Strong team leadership skills with experience in hiring, performance management, and coaching
• Excellent communication, problem-solving, and decision-making skills
• Experience with Medicaid (a plus, depending on state)
• Participation in rotating on-call schedule and Manager on Duty (MOD) coverage may be required on evenings/weekends

Why Join Us?

• Enjoy a comprehensive benefits package – medical, dental, vision, PTO, 401(k) and more for eligible positions
• Thrive in a purpose-driven environment that puts residents first
• Join a collaborative, supportive leadership team that values your voice
• Build meaningful connections and create lasting impact for residents and their loved ones

Benefits You'll Enjoy:

• Competitive wages
• Early access to earned wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full-time)
• 401(K) with employer match
• Paid training
• Opportunities for growth and advancement
• Meals and uniforms
• Employee Assistance Program

About Discovery Management Group

Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation and lifestyle customization that today, ranks among the 2 largest U.S. senior living operators. Discovery Management Group specializes in managing and enhancing senior living communities across the United States. With a focus on innovation, operational excellence, and lifestyle personalization, Discovery Management Group plays a vital role in serving more than 6,500 residents nationwide.

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. EOE D/V

A Note to Applicants

This job description outlines the general nature and level of responsibilities for this role and is not an exhaustive list of all duties. Qualified individuals with disabilities, as defined by the ADA, must be able to perform the essential job functions with or without reasonable accommodation, as determined on a case-by-case basis.

Agency Policy

We do not accept unsolicited resumes from staffing agencies. Please refrain from contacting hiring managers directly.

Employment Scam Warning

We only post jobs on our official careers site and accept applications through that platform. We do not conduct interviews via text or social media or ask for personal or banking information.