Receptionist - Santa Ana

Only for registered members Santa Ana, United States

1 month ago

A Receptionist job is available in Santa Ana CA. The candidate will greet and direct visitors in the office operate multi-line telephone system to answer incoming calls and directs callers to appropriate personnel retrieves messages from voice mail and forwards to appropriate personnel answers incoming telephone calls determines purpose of callers and forwards calls to appropriate personnel or department takes delivers messages or transfers calls to voice mail when appropriate personnel are unavailable welcomes on-site visitors determines nature of business announces visitors to appropriate personnel monitors visitor access issues passes when required updates appointment calendars prepares travel vouchers takes payments for services products receives sorts routes mail maintains routes publications maintains fax machines assists users sends faxes retrieves routes incoming faxes creates prints fax cover sheets memos correspondence reports documents as needed orders receives maintains office supplies performs other clerical duties as needed such filing photocopying collating Requirements include High School diploma equivalent experience working as a Receptionist ability speak effectively before groups customers employees organization ability solve problems deal variety concrete variables situations where only limited standardization exists ability interpret instructions furnished written oral diagram schedule form identifies resolves problems timely manner gathers analyzes information skillfully develops alternative solutions works well group problem solving situations uses reason even dealing emotional topics manages difficult emotional customer situations responds promptly customer needs solicits feedback improve service responds requests service assistance meets commitments speaks clearly persuasively positive negative situations lists gets clarification responds well questions demonstrates group presentation skills participates meetings writes clearly informatively edits work spelling grammar punctuation various writing styles meet various needs presents data/information effectively able read interpret written information Benefit offerings medical dental vision life insurance short-term disability additional voluntary benefits EAP program commuter benefits

Job description

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