Administrative Assistant - Greensboro, North Carolina, United States

Oak View Group · Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the m ...

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The primary responsibility of the Administrative Assistant position at the Greensboro Aquatic Center is to provide coverage of the GAC front desk. This includes assisting with hiring and training of Part Time Staff and to be available for coverage as needed as well as when additional coverage is needed for extremely busy times during meets and special bookings. This position is also responsible for the Daily Receipts and Deposits reported to Greensboro Complex Business Office, completing several facility reports including creating end of month club team invoices to be billed, oversight of monthly admission revenue including building registrations using Fusion and miscellaneous duties requested by GAC Manager as time permits.

This role will pay an hourly rate of $21.00 to $24.00. 

Benefits for Full-Time roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

This position will remain open until April 17, 2026.

About the Venue

Since its grand opening in 2011, the Greensboro Aquatic Center (GAC) has emerged as one of the top aquatic facilities in the nation. A state-of-the-art facility featuring cutting edge concepts in aquatic design, the GAC is located on the campus of the Greensboro Coliseum Complex, the premier sports and entertainment facility in the Southeast. Built at a cost of nearly $19 million, the GAC brings together all major aquatic sports – competitive swimming and diving, water polo, synchronized swimming and other unique sports - all in one venue. The GAC's versatility offers Greensboro the opportunity to host high school and collegiate events, USA Swimming meets, U.S. Masters Swimming and U.S. Water Polo events as well as myriad local, regional, national and international competitions. The GAC's impressive national swim meet resume includes numerous NCAA, ACC, YMCA and USA Diving competitions. According to the Greensboro Convention & Visitors Bureau, the estimated economic impact of GAC events exceeds $224 million.

Responsibilities

• 60% responsibility in performing GAC Front Desk coverage. These duties include but are not limited to answering phones, greeting and assisting walk-in guest, collecting processing daily admissions and program fees.
• Managing and scheduling Part Time Staff for front desk coverage (as needed).
• Complete daily receipts/deposits.
• Oversight and building registrations of monthly admission revenue reports using Fusion.
• Oversight of all front desk bookings – programs, summer camps and birthday parties.
• Finalize and create billing of club teams. Utilize weekly lane schedules from Lane Scheduling Coordinator to create end of month team invoices.
• Complete front desk and facility reports (Examples: Cone Health, City of Greensboro and Silver Sneakers).
• All other duties as assigned.

Qualifications

• High School Diploma or G.E.D. Required. 
• One-Two Years Clerical Experience.
• Strong Customer Service Experience.
• Knowledgeable in book/record keeping processes.
• Software Skills (Word and Excel Required).
• Flexibility to work weekends, nights, and holidays.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.