Programs & Fitness Manager - Berkeley - Touchstone Climbing

    Touchstone Climbing
    Touchstone Climbing Berkeley

    1 week ago

    Description
    Touchstone Climbing owns and operates 17 climbing gyms across California. But we're more than gyms - We're a community.
    In addition to competitive pay, outstanding benefits, free gym membership, and other perks, joining our team connects you with all we have going on in our dynamic community.
    About the Role
    The Programs & Fitness Director oversees the development, quality, and consistency of all yoga, group fitness, and specialized training programs across multiple Touchstone Climbing gyms. This role ensures that all programs reflect Touchstone's community-driven values while maintaining high professional standards in instruction, safety, and member experience. The Director supports local managers and instructors, manages scheduling and compliance systems, and collaborates closely with operations, marketing, and HR to strengthen program quality, staff accountability, and participation across all gyms.
    Key Responsibilities
    This is only a summary of the typical functions of the job, and not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. You may be given other duties and information to follow from your manager as they see fit.
    Program Leadership & Development
    • Design, implement, and evaluate yoga and fitness programming that aligns with Touchstone's mission and member needs.
    • Maintain a consistent class structure and teaching philosophy across gyms while allowing for local creativity.
    • Identify opportunities for new programming such as clinics, specialty training, and workshops.
    • Oversee certification and continuing education requirements for instructors.
    Instructor Oversight & Compliance
    • Monitor instructor shift lengths to ensure they align with scheduled class times.
    • Review and audit timecards to confirm entries match allotted class durations.
    • Communicate directly with instructors about timecard accuracy and expectations.
    • Issue formal warnings or disciplinary action when instructors repeatedly exceed class times or fail to adjust entries.
    • Support gym managers in consistent enforcement of timecard and payroll policies across all gyms.
    Staff Management & Training
    • Recruit, onboard, and mentor yoga and fitness instructors in collaboration with gym managers.
    • Conduct instructor evaluations and provide ongoing coaching to maintain high-quality teaching.
    • Develop and deliver professional development and training opportunities.
    • Support managers in scheduling and staffing decisions.
    Operations & Systems
    • Oversee scheduling templates and class coordination to optimize studio and equipment use.
    • Collaborate with managers on gym fitness equipment purchases, repairs, and replacements.
    • Curate fitness equipment for new gym builds and expansions in coordination with the Operations and Facilities teams.
    • Manage budgets for yoga and fitness programs, including training, events, and equipment purchases.
    • Ensure all fitness and yoga spaces meet Touchstone's standards for safety, cleanliness, and member experience.
    • Partner with HR and Operations to ensure instructors are properly classified, compensated, and onboarded.
    Marketing & Member Engagement
    • Collaborate with the marketing team to promote classes, workshops, and special events.
    • Support managers in increasing class attendance and engagement.
    • Track attendance and collect member feedback to guide programming improvements.
    • Represent Touchstone at internal and community events related to wellness and fitness.
    Qualifications
    • Minimum 5 years of experience managing fitness or yoga programs, preferably across multiple locations.
    • Certified Yoga Instructor (RYT-200 or equivalent) and/or group fitness certification strongly preferred.
    • Demonstrated success recruiting, training, and managing instructors.
    • Strong communication, organizational, and leadership skills.
    • Experience managing equipment purchases and vendor relationships.
    • Familiarity with class scheduling or management software (Redpoint or equivalent).
    • Passion for climbing, community, and holistic fitness.
    Work Environment & Schedule
    • Regular travel between Touchstone locations.
    • Combination of on-site, virtual, and administrative work.
    • Occasional evenings and weekends for trainings, events, or instructor meetings.
    Compensation
    Compensation range for this role is $70,304 - $75,000, annually. Individual compensation decisions are based on a variety of factors, including but not limited to; facility location and type, membership volume, experience, and job/position tenure. Schedules are set in advance by management, though staff may be asked to fill in for events or cover shifts as needed. Staff must take required breaks per state and company policy.
    Benefits
    At Touchstone, we value our employees and offer a comprehensive benefits package for full time employees, including:
    • Health Insurance - Choose from two Kaiser Permanente plans:
      • 90% employer-paid coverage for employees and 70% for dependents of Kaiser's top-tier, no-deductible, low-copay plan
      • 100% employer-paid coverage for employees and 70% for dependents of a higher-deductible Kaiser plan
    • Dental Insurance - 80% employer-paid coverage for employees and 65% for dependents
    • Vision Plan - 100% employer-paid coverage for employees and 70% for dependents
    • Medical FSA - All employees are eligible to make Pre-tax contributions to a Flexible Spending Account for medical expenses
    • Mental Health Services - Access to Modern Health app
    • 401(k) Retirement Plan - Employer match available
    • Paid Time Off - Vacation and sick leave provided
    • Free Gym Membership - Access to all Touchstone facilities for employee and a +1 membership for a partner, family member, or friend
    • Guest Passes - Unlimited guest passes to get a non-member entry to a gym free of charge when accompanied by the employee
    • Pro Deals & Staff Discounts - Discounts on gear purchased at our gyms and industry pro deals
    • Flexible Work Schedule - Supporting work-life balance

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