Customer Service Representative - Grand Rapids - Hanes Companies

    Hanes Companies
    Hanes Companies Grand Rapids

    1 week ago

    Default job background
    Full time
    Description

    Job Description

    Hanes Geo Components (HGC) is a leading distributor of geosynthetics, erosion control, and soil stabilization products in Wyoming, MI.

    Responsibilities:

    • Enter customer orders accurately via phone or electronically
    • Greet and assist walk-in customers with orders
    • Communicate challenges to customer orders, including logistics and inventory adjustments
    • Provide administrative support
    • Prepare and submit customer quotes

    Qualifications:

    • Focus on delivering exceptional customer service
    • Excellent verbal and written communication skills
    • Ability to multitask
    • Data entry proficiency, accurate math skills, and computer expertise
    • Associate degree in business or related field preferred

    HGC offers a comprehensive benefits package, prioritizing employee well-being and growth. Benefits include health insurance, retirement savings, education reimbursement, and more.

    We foster an inclusive culture where diversity, equity, and respect are valued. Our goal is to maintain a workforce that reflects our customers and the communities we serve. We are an Equal Employment Opportunity/Affirmative Action/Veteran/Disability Employer.



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