Customer Service Representative - Queens - PLS

    PLS
    PLS Queens

    5 hours ago

    Description

    Customer Service Representative

    This job is located at 146-15 Jamaica Ave, Jamaica, NY 11435

    PLS Overview: Why PLS? Because You Deserve Better PLS which stands for People Location Service is a leading retail provider of financial services. The "P" comes first, because our customers are at the center of everything we do, and we recognize that it's our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.

    Position Overview

    Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They also educate customers on our company products and services. The CSR is accountable for maintaining company quality standards and complying with all policies and procedures.

    Job Responsibilities

    • Providing outstanding customer service to ensure repeat business
    • Educating our customers on our products and services
    • Ensuring all transactions are completed in compliance with federal, state, and local regulations
    • Following company policies and procedures
    • Maintaining a balanced cash drawer
    • Completing all transactions accurately, including cash handling
    • Using our point-of-sale system to access information and process transactions
    • Resolving customer complaints or referring complaints to the Store Manager for resolution
    • Helping to maintain a neat and clean store environment for our customers and team members
    • Performing other duties as instructed by management

    Job Requirements

    • Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred
    • Ability, willingness, and comfort to engage with customers
    • Strong verbal communication
    • Ability to offer products and services to customers based on their needs
    • Exceptional attention to detail and ability to multi-task
    • Professional appearance and demeanor
    • Must be honest and have integrity
    • Able to work flexible hours, including early morning, evenings, weekends, and holidays
    • English fluency is required
    • English/Spanish bilingual is a plus

    Physical Requirements

    • Must be able to stand for extended periods
    • Ability to lift up to 15 lbs. with little assistance
    • Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels

    Benefits

    Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

    PLS is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@pls247.com to make arrangements. The decision on granting accommodation will be made on a case-by-case basis.

    For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment

  • Patient Services Representative

    2 weeks ago

    Only for registered members Queens, NY

    Welcome patients warmly upon arrival and assist with registration process and scheduling patient appointments effectively to ensure smooth service operations. · ...

  • Patient Service Representative

    2 weeks ago

    Only for registered members Queens, NY

    We are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. · ...

  • Member Services Representative

    1 month ago

    Only for registered members New York Part time

    The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · We strive to provide a comfortable atmosphere for EVERYONE in what we ca ...

  • Member Services Representative

    1 month ago

    Only for registered members New York Part time

    The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · Essential Duties and Responsibilities  · Greet members, prospective memb ...

  • Member Services Representative

    1 month ago

    Only for registered members New York Part time

    We are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable. A diverse, Judgement Free Zone where a lasting, active lifestyle can be built. · ...

  • Customer Service Representative

    2 days ago

    Only for registered members Jamaica

    We are Waste Connections, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. · We're proud to be a different kind of company with a different kind of cult ...

  • Customer Service Representative

    1 month ago

    Only for registered members New York Full time

    We are Waste Connections an integrated services company that provides solid waste collection transfer disposal and recycling services to local residents and businesses throughout the U.S. and Canada. · Answering customer calls and processing customer orders for new service discon ...

  • Customer Service Representative

    4 weeks ago

    Only for registered members New York

    This is a customer service representative role that requires working in a call center environment. The job involves answering calls, resolving issues, and providing excellent customer service. · ...

  • Patient Services Representative

    4 days ago

    Only for registered members New York $22 - $25 (USD)

    Dental Patient Services Representative at Wang Community Health Center. Assist patients with check-in and check-out process, answer calls, schedule appointments and maintain confidentiality. ...

  • Service Sales Representative

    4 weeks ago

    Only for registered members New York $45,000 - $90,000 (USD)

    Job summary: Cintas is seeking a Service Sales Representative - First Aid and Safety to sell and service customers in a manner which exceeds their expectations. The responsibilities include developing and maintaining relationships with customers; replacing used and/or outdated pr ...

  • Financial Services Representative

    3 days ago

    Only for registered members East Hills, New York, United States

    As a Financial Services Representative at Blue Ocean Wealth Solutions, you will work closely with clients to understand their financial goals and recommend suitable solutions for their financial portfolio. · ...

  • Patient Services Representative

    2 weeks ago

    Only for registered members Queens, NY

    Welcome patients warmly upon arrival, facilitate the check-in and check-out process and provide direction or assistance as needed · ...

  • Regional Service Representative 572

    3 days ago

    Only for registered members Queens, New York, United States

    Rug Doctor is hiring a full-time Area Service Representative to provide delivery of products and service to established retail accounts located in New York City/Queens, NY. The ideal candidate should have excellent communication skills and be able to work independently. · ...

  • Client Service Representative

    2 weeks ago

    Only for registered members Forest Hills, NY

    Blossom Home Care is seeking a bilingual Client Service Representative to assist clients and caregivers. The ideal candidate is organized and able to manage multiple priorities. · ...

  • Patient Service Representative

    4 weeks ago

    Only for registered members Jamaica, NY

    The PSR plays a critical customer service role in our organization. · In most cases, The PSR is the initial and final point of contact for our patients. ...

  • Customer Service Representative

    4 weeks ago

    Only for registered members Jamaica, NY

    U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. This position offers on-the-job education. · ...

  • Patient Service Representative

    5 days ago

    Only for registered members New York $17 - $25 (USD)

    Join a dedicated team of professionals who deliver quality, value and access in the 21st century as a Patient Service Representative.Greet and register patients in a friendly and service-oriented manner. · ...

  • Member Services Representative

    1 month ago

    Only for registered members New York Part time

    The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · ...

  • Customer Service Representative

    2 weeks ago

    Only for registered members Brooklyn, NY

    +The Call Center Representative provides exceptional customer service to residents in a fast-paced, high-volume environment. · ...

  • Patient Service Representative

    1 month ago

    Only for registered members New York $15.50 - $20 (USD)

    · Responsibilities:ϋ>/h2 · Correctly obtaining patient information · Scheduling patients · Managing electronic messages · ...

  • Patient Service Representative

    1 month ago

    Only for registered members New York $15.50 - $20 (USD)

    The Patient Service Representative provides secretarial and phone support for the organization utilizing strong verbal and written communication skills.This position will work with the providers, managers and staff to promote quality and cost effective daily operations. · ...

Jobs
>
Customer service representative
>
Jobs for Customer service representative in Queens