Bilingual Kitchen Team Leader - Prosperity Church Rd, Charlotte, NC,

Only for registered members Prosperity Church Rd, Charlotte, NC, , United States

10 hours ago

Job description

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader's two main areas of focus are ensuring we adhere to excellence in food safety and quality and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

At Chick-fil-A, the Back of House Team Leader role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

Full-time

Our Benefits Include:

A fun work environment where you can positively influence others
Flexible scheduling (and closed on Sundays)
Learning first-hand from an experienced Operator and Restaurant Leaders
Intentional growth and development to help you reach your professional goals
Scholarship opportunities
Competitive pay

Back of House Team Leader Responsibilities:

Uphold highest level of food safety standards
Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
Stock kitchen inventory as needed
Keep the kitchen neat, clean and orderly at all times
Keep up-to-date with new products rolled out by Chick-fil-A
Work safely around kitchen equipment and report any maintenance issues to Leadership
Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
Complete all opening or closing tasks as assigned
Adhere to Chick-fil-A rules and dress code at all times
Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
Offer immediate and respectful response to Guest's needs
Assist in training of new hires, set the tone for a shift, and act as a role model for our team
Be a friendly, encouraging team player
Open and/or close, lead shifts, key holder
Excellent communication skills, both written and spoken
Other duties as assigned

Qualifications and Requirements:

Exceptional leadership ability
Exceptional interpersonal relationship skills
Exceptional communication skills
Strong computer skills
Strong organizational skills
Ability to thrive in a fast-paced environment
Competitive Drive
Ability to manage Team Member behavioral and performance issues
Ability to work in a team environment with shared ownership and responsibility
Takes Initiative
Committed to being a positive impact on team members and guests
Reliable transportation
Works well independently and in a team environment
Be willing and able to work a flexible schedule
Have the ability to lift and carry 40-55 lbs on a regular basis
Have the ability to stand for long periods of time
Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Bilingual in English and Spanish preferred but not required

Most Chick-fil-A Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Work schedule

10 hour shift

Benefits

Flexible schedule
Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount

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