- Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 11 years of experience in Information Technology.
- At least 7 years of experience in working with Deep understanding of ITIL/ITSM, CSM (Customer Service Management), FSM (Field Service Management), GRC (Governance, Risk and Compliance), ITOM (IT Operations Management), AI/ML, Integration hub with hands on experience of working across multiple integrations.
- Reporting is BIG one, should be single person. On and off platform.
- Customer Contacts How contacts get managed throughout the platform
- Customer/Vendor Contracts how they get managed throughout the platform
- WFO Workforce Optimization module (think of it like replacement for Fieldglass)
- Catalog and Portal are probably half the position Should hopefully find someone with both
- Knowledge Mgmt should probably be one full resource
- Field Services Replacement for things like Force & Edge. Not sure to what extent
- Best Practices is specifically focused around development, broad scope w/in NOW, excellent communicator.
ServiceNow Architect - Dallas, United States - Apex Systems
Description
Apex Systems has an Immediate Need for a ServiceNow Architect. This will be a contract to hire opportunity, supporting one of our Largest Telecommunications Clients Nationwide
Please See Below For All Details.
- Job Title: ServiceNow Architect
- Location: **Dallas, TX or Atlanta, GA**
- Contract Layout: 6 month contract to Hire - plan to convert FTE
- Pay: 90-100/hr
ServiceNow Architect
This position will primary be responsible to interface with key stakeholders; apply technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design; play an important role in creating the high level design artifacts; to deliver high quality code deliverables for a module, lead validation for all types of testing and support activities related to implementation, transition and warranty; part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
Qualifications:
ServiceNow Module focus points (do not need experience with all):
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or