Technical Marketing Manager Salesforce Marketing Cloud CRM NBC Sports Next - Orlando, United States - NBCUniversal

NBCUniversal Orlando, United States

3 days ago

Full time

Description

Job Description

Maintain customer contact & deployment calendars and work with team to ensure all campaigns are planned, executed, and wrapped up.

Manage and execute email and text channel marketing technical systems. Manage technical email and text system administrators.

Work cross-functionally with internal teams (Brand marketing, CRM, Ad Sales, etc.) to execute sophisticated email and mobile journeys, automations, behavioral, transactional, and triggered campaigns.

Ability to set up and deploy campaigns within Salesforce Marketing Cloud (SFMC). This includes creation and implementation of email, SMS, and push. Understanding of data extensions, Journey Builder, and Automation Studio.

Ensure quality execution of campaigns, communication of and adherence to corporate policies, legal and regulatory requirements (ex: GDPR, CCPA) and departmental procedures.

Work with developers to ensure accurate customer-facing data is displayed correctly in corresponding emails and app communications.

Publish timely, actionable results. Report on, and analyze, campaign performance data, and provide recommendations on campaign and process optimization.

Monitor email deliverability, ensuring best practices for data hygiene, privacy, and opt-in standards.

Ensure adherence to all guidelines for spelling, grammar, and punctuation through to legal, footers, CANSPAM etc.

Collect & share competitive & industry trends, new technologies within CRM arena.

All other duties as defined by Marketing Operations leads.

Qualifications:
Qualifications

Requirements:

A bachelor's degree is essential.

Strong understanding of CRM & consumer engagement, with knowledge of email best practices, method for testing and optimization

2+ years Salesforce Marketing Cloud experience

Hands on experience with enterprise level ESPs and working within mobile marketing service providers for push and SMS.

Highly process driven. Experience working with project management tools e.g. JIRA, Teamwork, Asana is a plus.

Intermediate knowledge of SQL and database language ideal, as is experience editing and implementing content into HTML email templates.

Familiar with web analytics tools, such as Datorama, Looker, Adobe, and Google Analytics.

Understanding of data privacy and governance policies.

Highly proficient in Microsoft Office suite – most notably Excel and PowerPoint. Experience creating reports and manipulating data in Excel.

Strong verbal and written communication skills at all levels of an organization

Team player with a positive attitude who thrives in a collaborative work environment.

Must maintain regular and acceptable attendance at such level as is determined at the company's sole discretion.

Hybrid : This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by emailing

NBC Sports Next Sales and Customer Success Internships

3 weeks ago

NBC Universal Orlando, United States InternshipSHIP

If you think all the fun only happens in summer, think again NBCUniversal has expanded our Academic Year Internship Program. As an Academic Year intern, you'll get immersed in exciting work, experience our unique NBCU culture, and feel the real support and guidance for 2 whole se ...
Associate Manager Performance Marketing NBC Sports Next and Fandango

2 weeks ago

NBCUniversal Orlando, United States

Job Description · The Associate Manager, Performance Marketing position will play an integral part of the Performance Marketing team executing highly visible campaigns for several key brands across NBC Sports Next and Fandango. This position will help manage the execution, analy ...
Associate Manager Performance Marketing NBC Sports Next and Fandango

2 hours ago

NBCUniversal Orlando, United States Full time

Job Description · The Associate Manager, Performance Marketing position will play an integral part of the Performance Marketing team executing highly visible campaigns for several key brands across NBC Sports Next and Fandango. This position will help manage the execution, analys ...
Customer Success Manager Great Plains Region NBC Sports Next

1 week ago

NBCUniversal Orlando, United States

Job Description · NBC Sports Next is where sports and technology intersect. We're a subdivision of NBC Sports and home to all NBCUniversal digital applications in sports and technology within our two groups: Youth & Recreational Sports and Golf. · At NBC Sports Next, we make pl ...
Physical Therapist

3 weeks ago

Orlando Sports Medicine Orlando, United States

Orlando Sports Medicine Physical Therapy Clinics is looking for the next great Physical Therapist to add to our team. The ideal candidate is a Licensed Physical Therapist who has been practicing 1-5 years in outpatient orthopedics and sports or a new graduate from their DPT progr ...
Operations Analyst

1 week ago

NBCUniversal Orlando, United States Full time

Job Description · NBC Sports Next, an NBC Universal company, is hiring an Operations Analyst. This role will support the Business Operations teams' efforts within NBC Sports Next, focusing predominately on the Golf business. The role will primarily support the day-to-day administ ...
USTA Fellowship Program in Performance Analytics

10 hours ago

United States Tennis Association Orlando, United States

USTA Fellowship Program in Performance Analytics · Job Post Information* : Posted Date 12 minutes ago(4/24/2024 9:05 AM) ID # of Openings 1 Category Technology Company : Name US-FL-Lake Nona The Fellowship in Performance Analytics will train the next generation of leaders in Pe ...
Housekeeping Inventory Clerk

4 weeks ago

Travel + Leisure Co. Orlando, United States Full time

We Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Re ...
Food & Beverage Associate - Seasonal

1 week ago

Wyndham Destinations Orlando, United States Full time

We Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated ...
Food & Beverage Associate - Seasonal

1 week ago

Travel + Leisure Co. Orlando, United States Full time

We Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Re ...
Maintenance Technician

10 hours ago

Travel + Leisure Co. Orlando, United States Full time

We Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Re ...
Bartender

2 weeks ago

Travel + Leisure Co. Orlando, United States Full time

We Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Re ...
Trainer, Sales I

2 weeks ago

Travel + Leisure Co. Orlando, United States Full time

We Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Re ...
Greeter - Wyndham Destinations

2 weeks ago

Travel + Leisure Orlando, United States

We Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated R ...
Discovery Sales Representative

4 weeks ago

Wyndham Destinations Orlando, United States Full time

We Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated ...
Maintenance Technician II

2 weeks ago

Travel + Leisure Co. Orlando, United States Full time

We Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Re ...
Maintenance Technician III

6 days ago

Travel + Leisure Co. Orlando, United States Full time

We Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Re ...
Account Onboarding Specialist III

6 days ago

Travel + Leisure Co. Orlando, United States Full time

We Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Re ...
CMP Marketing

2 weeks ago

Wyndham Destinations Orlando, United States Full time

We Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated ...
Activations Sales Agent Remote

2 weeks ago

Travel + Leisure Co. Orlando, United States Full time

We Put the World on Vacation · At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Re ...