Help Desk Manager - Washington, D.C., Washington, DC, United States

The Help Desk Manager provides daily supervision and coordination of service desk personnel supporting end users across IT systems and applications. · Provide daily supervision and direction to help desk staff delivering phone, remote, and in-person technical support. · Serve as ...

We are looking for an experienced Help Desk Manager to lead and oversee the daily operations of our service desk in Washington District of Columbia This role involves supervising staff ensuring timely resolution of technical issues and maintaining exceptional customer service sta ...

The Service Desk Manager is responsible for the strategic leadership, operational excellence, · and continuous improvement of a multi-tiered Service Desk supporting the Department of Energy.This role oversees Tier I and Tier II support, VIP-level Support, · Customer Engagement an ...

+ · The Help Desk Manager provides daily supervision and coordination to the service desk personnel supporting end users across a range of IT systems and applications. · ...

The Service Desk Manager is responsible for the strategic leadership, · operational excellence, and continuous improvement of a multi-tiered Service Desk supporting · the Department of Energy. · ...

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. · ...

The IT Service Desk Manager is responsible for managing and overseeing all aspects of the IT service desk supporting HUD OIG's BOSS program. · ...

SRI is seeking a committed and passionate Service Desk Manager to oversee end user support services for the Library of Congress. · Provide daily supervision and direction to staff who are responsible for service desk activities · ...

The IT Service Desk Manager ensures delivery of high-quality IT support, establishes service level standards, and monitors operational metrics to enhance service delivery. · Oversee daily operations of the IT service desk · Develop implement and maintain Service Level Agreements ...

The Library of Congress Office of the Chief Information Officer (OCIO) is seeking a Service Desk Manager to oversee end user support services for Library staff across all Library Service Units and external partners. · ...

The Help Desk Manager provides daily supervision, coordination, and technical oversight of service desk personnel supporting end users across a range of IT systems and applications. · ...

Job summary · The Service Desk Manager is responsible for the strategic leadership, operational excellence, and continuous improvement of a multi-tiered Service Desk supporting the Department of Energy. · ...

+ Transform technology into opportunity as a Service Desk Operations Manager with General Dynamics Information Technology (GDIT). In this critical role, you will oversee a team of dedicated service desk technicians to ensure exceptional service delivery to our valued government ...

The Manager oversees the day-to-day operations of the Help Desk function ensuring timely professional and effective support for all employees across the organization. · This role manages the Help Desk team develops performance standards and ensures high-quality service delivery a ...

Lensa is a career site that helps job seekers find great jobs in the US. · Maintain a comprehensive understanding of the NGEN/NMCI Contract DZ002 and Task Order FZ016 · ...

Manage front desk operations to ensure staff meets company operational standards while providing the highest level of guest service. · ...

We are seeking a Help Desk Manager to join our team. · Maintain a comprehensive understanding of the NGEN/NMCI Contract DZ002 and Task Order FZ016, including Service Level Requirements and the Requirement to Award Process Tool (RAPT). · ...

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Transform technology into opportunity as a Service Desk Operations Manager with General Dynamics Information Technology (GDIT). In this critical role, you will oversee a team of dedicated service desk technicians to ensure exceptional service delivery to our valued government cus ...

Service Desk Manager oversee end user support services for the Library of Congress. · ...

We are looking for an experienced Help Desk Manager to lead and oversee the daily operations of our service desk. · Manage the day-to-day operations of the service desk. · Supervise and mentor helpdesk analysts. · ...