Front Gate Assistant Manager Full-Time - San Antonio, TX
1 month ago
Job summary
Collaborate with a passionate Zoo Crew in San Antonio Choosing where to grow your career has a major impact on your professional and personal life so it's equally important you know that the place you choose to work at will support and guide you With a diversity of passionate people San Antonio Zoo is a place where you can collaborate with others securing a future for wildlife
Responsibilities
- Establish and maintain positive cooperative and effective working relations with fellow employees
- Constantly exhibit a guest service attitude smile and an obvious interest in guest comfort service Address the guest do not wait to be asked Remove trashand debris from public areas i.e pick up litter whenever you see it Upholds all company policies as outlined in the Standard Operating Procedures Team Member Handbookand Code of Business Conduct Setthe highest example of exceptional guestservice Guide staff towards improving our customer service skills on adaily basis Assistin maintaining the flow ofticket scanningand guest services lines ensure high qualityguest satisfaction Handlecustomer complaints resolve themas professionally as possible EnsureTickets personnel arein proper work area where assigned Deliverexcess moneyto Cash roomin compliancewiththe Cash HandlingPolicies Assistin trainingof newemployeeswith cash handlingticket scanning daily duties
Job description
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