high impact field engineer - San Diego - beBeeTechnicalService

    beBeeTechnicalService
    beBeeTechnicalService San Diego

    14 hours ago

    Full time

    Job title: National Support Specialist, Multivendor Services

    Description

    Job Title: Technical Service Specialist

    We are seeking a highly skilled and experienced technical service specialist to join our team. As a key member of our organization, you will be responsible for leading and mentoring field service engineers, resolving complex escalations quickly, and driving improvements in service quality.


    • Provide leadership training and technical expertise to field service engineers (FSEs), supporting them onsite and remotely to ensure proper troubleshooting methodology.

    • Coach FSEs to deliver excellent customer experiences through crucial conversations, support technical updates via trip reports, seminars or digital media outlets
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