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    Dental Receptionist/Dental office Manager - Bridgeville, United States - Guru Dental Group Llc

    Guru Dental Group Llc
    Guru Dental Group Llc Bridgeville, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    Position summary

    The Dental Receptionist plays a very important role at Guru Dental Group. This position requires

    customer service, clerical and administrative skills, and the ability to multi task.

    Specific Responsibilities:

    Patient check in


    • Welcome all patients to the practice with a friendly greeting and a smile


    • Verify correct spelling of the patient's name, address, phone number and email address.


    • Verify all the new patient paper work is complete and signed.


    • Obtain/update Insurance information


    • For existing patients, ask for any changes to their demographic and insurance

    information and update the patient file


    • Ensure patient is notified regarding HIPPA.


    • Remind patients of their co-pays at time of check-in and/or collect.


    • Let the Dental assistants know when the patient is ready to be taken back for treatment

    after verifying all the information


    • Dress code is business attire or neat and clean scrubs


    • Additional duties may be assigned

    Administrative skills


    • Answer telephones with a greeting, retrieve messages and manage answering machine


    • Schedule new or existing patients when they call or request an online appointment


    • Schedule next appointments as per the treatment plan recommended by the doctor


    • Verify insurance eligibility, benefit breakdown one day prior to their appointments


    • Monitor dashboard reports for patients who are late, or missed or broken

    appointments


    • Check out the patients and collect and post appropriate co-pay/deductible for the

    procedures


    • Help billing representative in sending insurance claims and updating patient ledger


    • Shredding protected health information


    • Send Insurance prior authorizations when necessary


    • Verify Insurance benefits at least once every six months for existing patients


    • Confirm appointments as per office policy


    • Maintain and order office supplies


    • Maintain a clean and professional workplace including patient entrance, waiting areas

    and bathrooms


    • Additional duties may be assigned

    Values and Ethics


    • Treat every team member and patients with respect and dignity


    • Be accountable for yourself and team members because we are representing ourselves

    and also our dental practice as a whole


    • Welcome and treat all patients and staff without judgment or prejudice


    • Be enthusiastic and ready to help everyone and don't engage in unproductive gossip

    and pass time


    • Sincerely appreciate the patients decision to choose Guru Dental Group


    • Maintain a professional appearance at all times

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