- Observe and follow all company policies and established procedures.
- Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
- Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets
- Assist in special projects and perform other functions as assigned by supervision.
- Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
- Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
- Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
- Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
- Frequently, perform cashier and/or bagging functions
- Frequently, perform service desk/kiosk and if trained, bookkeeper functions
- Perform all other duties as assigned.
- Effective communication and customer service skills.
- Must meet minimum age requirements to perform specific job functions (18 years of age).
- Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
- Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.
- Service Desk/
- Non-Service Desk/
- Perform repetitive hand and arm motions while standing/walking the majority of the shift.
- Bend and lift products weighting up to 15 pounds continuously, 25 pounds frequently and 50 pounds on occasion.
- Push or pull up to 75 pounds on occasion.
- Work in and out of inclement weather when necessary.
- Gather up to five shopping carts and push them to designated areas.
- Be able to handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners.
- Have sufficient visual acuity to check identification cards, checks, invoices and other written documents.
- Promote customer goodwill by providing high standards in customer service and resolving issues quickly and courteously.
- Maintain effective work schedules for front-end & service desk/kiosk associates to meet business traffic requirements and minimize customer inconvenience.
- Handle cash pickups and change orders as requested and log as required.
- Verify all customer IDs presented and observe store policies pertaining to the acceptance of checks, and the sale of tobacco/alcoholic beverages.
- Provide customers and associates with hassle-free refunds while applying all applicable guarantees
- Supervise performance of all duties and responsibilities of all front-end and service desk/kiosk associates as assigned by Manager of Customer Service
- Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
-
Service Leader
3 days ago
Chipotle Mexican Grill Chelmsford, United StatesCrew Member · Description · **THE OPPORTUNITY** · At Chipotle, we've created a better place to eat and work. Many employees start just expecting a paycheck but end up with a rewarding career. We provide exceptional training and a clear career path - over 80% of our managers we ...
-
Customer Service Team Leader
1 week ago
Orbia Boston, United StatesOrbia · A Orbia tem uma equipe global de mais de funcionários, atividades comerciais em mais de 100 países e operações em mais de 50, com sedes em Boston, Cidade do México, Amsterdã e Tel Aviv. A empresa gerou US$ 8,2 bilhões em receita em 2023. · A Orbia Building &Infrastructur ...
-
Service Leader
1 week ago
bartaco Brookline, MA, United States Full time: The service leader's main responsibility is to ensure that guests are having fun and an enjoyable dining experience by executing effective zone management and on-demand service. It is essential for this role to have excellent communication skills and build solid relationships ...
-
Service Leader
1 week ago
Chipotle Mexican Grill Natick, United StatesService Leader · Description · **CULTIVATE A BETTER WORLD** · Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and ...
-
Commissioning Service Leader
2 weeks ago
Vallum Associates Woburn, United StatesVallum is currently partnering with a local MEP Engineering firm that is looking to hire a Commissioning Service Project Manager. They currently have an influx of projects across the Higher Education and Mission Critical market sectors and are looking for someone to lead and brin ...
-
Field Service Team Leader
1 week ago
Lerecruitment Andover, United States**Field Service Team Leader** · Location: · Andover · **Field Service Team Leader** · **Location: Andover** · **Salary: 24K-36K** · **Mon - Fri, 8-5** · **Field Service Team Leader Overview** · A manufacturing company are now looking for an **Field Service Team Leader** ...
-
Colorectal Service Leader
1 week ago
Beth Israel Lahey Health Burlington, United States**Job Type:** Regular · **Time Type:** Full time · **Work Shift:** Day (United States of America) · **FLSA Status:** Non-Exempt · **When you join the growing BILH team, you're not just taking a job, youre making a difference in peoples lives.** · Colorectal Service Leader · ...
-
Customer Service Leader
16 hours ago
Bath Flip Londonderry, United StatesJob Description · Job DescriptionBenefits:401(k) · Bonus based on performance · Company parties · Competitive salary · Dental insurance · Employee discounts · Health insurance · Opportunity for advancement · Paid time off · Training & development · About the Role: · We are lookin ...
-
Customer Service Leader
2 days ago
Bath Flip Londonderry, United States Full timeBenefits:401(k) · Bonus based on performance · Company parties · Competitive salary · Dental insurance · Employee discounts · Health insurance · Opportunity for advancement · Paid time off · Training & development · About the Role: · We are looking for a Customer Service Leader t ...
-
Service Line Leader, OR
3 weeks ago
IASIS Healthcare Brighton, United StatesService Line Leader, ORClick Here to Apply OnlineJob DescriptionLocation: St. Elizabeth's Medical CenterPosted Date: 9/15/2023About Steward Health Care We are fighting for a healthier world and a new era of wellnessNearly a decade ago, we set out to build an entirely different ki ...
-
Service Leader RN
2 weeks ago
Tufts Medical Center Boston, United StatesWe're saving lives, building careers, and reimagining healthcare. We can't wait to grow alongside you. · Tufts Medical Center · is recognized by the · ANCC Magnet Recognition Program · for excellence in nursing. Magnet recognition is the highest and most prestigious credential a ...
-
FT To Go Service Leader
1 day ago
Hannaford Townsend, United StatesHannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but ...
-
Ortho Service Leader, RN
4 weeks ago
Tufts Medical Center Careers Boston, MA, United States Full timeWe're saving lives, building careers, and reimagining healthcare. Tufts Medical Center is recognized by the ANCC Magnet Recognition Program for excellence in nursing. Magnet recognition is the highest and most prestigious credential a health care organization can achieve for nurs ...
-
Ortho Service Leader, RN
2 weeks ago
Tufts Medical Center Boston, United StatesWe're saving lives, building careers, and reimagining healthcare. We can't wait to grow alongside you. · Job Profile · Summary · Tufts Medical Center is recognized by the ANCC Magnet Recognition Program for excellence in nursing. Magnet recognition is the highest and most prestig ...
-
FT Customer Service Leader
1 week ago
Hannaford Supermarkets Manchester, United StatesQualifications: Effective communication and customer service skills. Must meet minimum age requirements to perform specific job functions. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job. Demonstrated ability to perform the techn ...
-
Ortho Service Leader, RN
3 days ago
Tufts Medical Center Boston, United StatesJob Description · We're saving lives, building careers, and reimagining healthcare. We can't wait to grow alongside you. · Job Profile Summary · Tufts Medical Center is recognized by the ANCC Magnet Recognition Program for excellence in nursing. Magnet recognition is the highest ...
-
Customer Service Team Leader
3 days ago
Hubbell Lighting Manchester, United States**Customer Service Team Leader** · **Location:** Manchester, NH, US, **Position Overview** · As part of a world-class service team, lead the training activities, Salesforce and resolution of escalated inquiries for the customer service team, in addition to performing regular cu ...
-
PT Customer Service Leader
3 weeks ago
Hannaford Supermarkets Manchester, United StatesAddress: · USA-NH-Manchester-201 John Devine Drive · Store Code: · Store 08164 Customer Service · Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively ...
-
Fidelity TalentSource LLC Merrimack, United States· Job Description: · Join our multifaceted and innovative team as a Vice President of Service Delivery (VPSD) and you will be accountable for overall service delivery across all products for a number of clients · The Expertise We re Looking ForRequires a minimum of 10 years rela ...
-
Environmental Services Group Leader Nights
3 days ago
Newton-Wellesley Hospital(NWH) Newton, United StatesJob Summary: · Assists in training and oversees employees and assures that employees have the equipment and supplies they need to perform their tasks.Assists Shift Leader and/or Supervisor with the responsibility for the proper functioning of the Environmental Services Departmen ...
FT Customer Service Leader - Dracut, United States - Hannaford Supermarkets
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Address:
USA-MA-Dracut-301 Pleasant Street
Store Code:
Store 08192 Customer Service Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market.
Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs.
The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.
DUTIES AND RESPONSIBILITIESQUALIFICATIONS
Prerequisite Training:
Kiosk Stores:
Completed Cashier/Service Associate and Service Desk/Kiosk training packets
Kiosk Stores:
Completed Cashier (non-service desk/kiosk) training packetPhysical Requirements
PREFERRED REQUIREMENTS
Salary range is between $ $26.20 HrlyHannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
Job Requisition:
381913_external_USA-MA-Dracut_642024#J-18808-Ljbffr