- Prepare quotations for advanced options and accessories.
- Research answers to technical questions for customers and productivity specialists
- Communicate with service, suppliers, and machine builders to gather information for quotations, including review of technical drawings and documents.
- Assist in resolving technical problems by communicating with customers and suppliers.
- Assist productivity admin team with overflow of basic quote requests.
- Maintain strong knowledge of suppliers' latest products and technologies.
- Perform related duties as required.
- 5 years in a technical role (service, engineering, or programming) working with CNC machines required.
- Familiarity with Okuma and Tsugami machines and options preferred.
- Knowledge of installation requirements for various machine options required.
- Broad knowledge of machine accessories and suppliers is required.
- Strong computer proficiency required.
- Ability to quickly learn new technical concepts required.
- Proven track record communicating smartly and with clarity.
- Competitive starting salary
- Paid Time Off, starting with 23 paid days off in your first year.
- 10 Company Paid Holidays
- Comprehensive Health Benefits including, Medical, Vision, Dental and Life Insurance
- 401(k) retirement plan with company contribution
- Tuition reimbursement
- Employee appreciation events and perks
- Employee Assistance Program
- Must be highly mobile, able to access all areas of the premises.
- Ability to concentrate and remain focused while handling multiple tasks, responsibilities, and projects.
- Must be able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 100 lbs. with assistance from equipment or other employees.
- Frequently required to use hands to finger and reach with hands and arms.
- Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
- Ability to keep their composure with the public and co-workers in everyday, stressful situations.
CNC Senior Engineering Support Specialist - Windsor, United States - Morris Group, Inc.
Description
Job Requisition ID#: 763A
Join a USA Today Top Workplace
Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufactures maintain a competitive advantage in the world economy by improving productivity.
The Senior Engineering Support Specialist (ESS) will be a key member of the team, providing technical support and expertise to support the pre and post sales process across the organization. The ESS will be tasked with generating complex quotes and providing technical engineering support to our Productivity department.
Primary responsibilities include:
Qualifications:
We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Windsor, CT
Locations Windsor, CT