Cliente Success Empresa De IA
1 month ago
Resumen del puesto
En ORA IA buscamos un/a Client Success Manager proactivo/a estratégico/a orientado/a a resultados responsable de asegurar que nuestros clientes tengan una implementación exitosa adopten correctamente la tecnología y obtengan resultados reales reduciendo churn y aumentando la satisfacción.
Responsabilidades clave:
- Liderar proceso incorporación inicio fin kickoff creación grupos comunicación coordinación interna asegurarte cliente entienda claramente qué esperar cómo usar sistema cuáles son siguientes pasos.
- Dar seguimiento activo clientes durante ciclo vida detectar bloqueos riesgos churn oportunidades mejora antes cliente las exprese.
Job description
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