Customer Support Specialist - NC-Plant, Durham, NC, US

Only for registered members NC-Plant, Durham, NC, US, United States

6 days ago

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Job Summary

We are seeking a dedicated Customer Support team member who is passionate about serving our customers with quality service.

  • Answer inbound calls with some outbound calls.
  • Assist customers using multiple communication channels (phones, emails, and live chat) through the Zendesk system.
  • Research and resolve customer issues.
  • De-escalate customer complaints while maintaining a professional manner.

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