Sr. NPI Engineering Program Manager, Reverse Logistics - Sunnyvale
1 month ago

Job summary
We are seeking a senior leader for our Hardware Service Engineering team who will define customer facing strategy for warranty services of new complex product.Define customer return screening strategy for warranty returns
Develop repair processes and tooling (as needed) to support repair activities for various products
A day in the life
You will document plan of record for service and repair with special focus on identifying serviceability improvement opportunities.
In addition you will work with cross-functional team responsible launching some of our most complex products
Qualifications
Bachelor's degree <7+ years experience owning/driving roadmap strategy definitionJob description
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