Director Member Experience - Irving
1 week ago

Job summary
Shape and enhance the overall member experience to drive revenue retention satisfaction while aligning with strategic plan develop execute member events experiences programs enhancing revenue engagement across all areas of club manage new member journey early tenure management at risk intervention communication strategy amplifying clubs narrative across channels ensuring clear effective communication of initiatives innovate refine member events experiences adapting evolving needs trends creating vibrant connected community supervise Member Experience team overseeing project management budgeting staffing hiring training foster dynamic engaging member community ensure long term satisfaction loyalty.
Job description
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