Accounts Receivable Manager - Chamblee - Barbour Orthopaedics & Spine

    Barbour Orthopaedics & Spine
    Healthcare
    Description

    At Barbour Orthopaedics, we're dedicated to providing exceptional orthopedic care through advanced medical techniques, cutting-edge technology, and a patient-centered approach. As a trusted name in Orthopaedic medicine, we pride ourselves on our collaborative environment, commitment to excellence, and a shared mission to help patients live healthier, more active lives.

    We are currently seeking an experienced Accounts Receivable Manager to join our growing team. The Accounts Receivable Manager is responsible for overseeing all aspects of accounts receivable operations. This role focuses on collections, payment processing, and accounts resolution to ensure timely cash flow, accurate payment application, and compliance with legal, payer, and regulatory requirements.

    Key Responsibilities:

    Medical Claims Processing & Revenue Cycle Oversight

    • Monitor claim status, denials, and rejections; identify root causes and implement corrective actions to reduce preventable denials and rework.
    • Partner with coding, clinical documentation, and billing teams to resolve claim-related issues impacting payment or settlement timelines.
    • Establish and enforce workflows for claim edits, scrubbing, and pre-submission quality checks to improve first-pass acceptance rates.
    • Track key claims-processing KPIs, including claim lag, denial rates, rework volume, and turnaround time.
    • Serve as an escalation point for complex or high-risk claim issues, including underpayments, recoupments, and disputed charges.

    Accounts Receivable & Collections

    • Oversee accounts receivable follow-up and collections activities to ensure timely resolution of outstanding balances.
    • Manage AR aging, identify trends, and implement strategies to reduce aged accounts and improve cash collections.
    • Serve as the primary escalation point for complex or high-risk accounts.
    • In partnership with case management and RCM teams, communicate with law firms, insurance carriers, and third-party administrators to resolve payment-related issues.

    Payment Processing & Posting

    • Ensure appropriate allocation of payments, contractual adjustments, write-offs, and refunds.
    • Monitor unapplied cash and credit balances and ensure prompt resolution.
    • Reconcile daily, weekly, and monthly payment activity to bank deposits and financial reports.
    • Maintain strong internal controls related to cash handling and payment processing.

    Team Leadership & Oversight

    • Manage AR, payment posting, and mail intake staff, including training, performance management, and workflow optimization.
    • Establish productivity, quality, and compliance expectations for the team.
    • Provide coaching and ongoing education to ensure adherence to policies and best practices.

    Reporting & Compliance

    • Prepare and present AR aging, cash receipt summaries, and collection performance reports to leadership.
    • Maintain compliance with payer rules, HIPAA, and internal revenue cycle policies related to claims submission and follow-up.
    • Support internal and external audits related to accounts receivable and cash management.
    • Collaborate with finance and operations leadership on month-end close and cash flow forecasting.

    Qualifications:

    Required

    • Minimum of five (5) years of healthcare accounts receivable experience, including at least two (2) years in a supervisory or management role.
    • Demonstrated experience managing liens, LOPs, and attorney-based collections.
    • Strong knowledge of payment posting, cash controls, and AR reconciliation.
    • Experience overseeing mail intake and payment processing workflows.

    Preferred

    • Experience in orthopedic, surgical, or multi-location practice setting.
    • Familiarity with practice management or accounting systems and AR reporting tools.

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